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T-mobile

4.1

About this business

Visit T-Mobile Concord cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

5438 Ygnacio Valley Rd Ste 50E, Ste 50E, Concord, CA, 94521, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.1144 reviews
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Ashley C's profile image
Ashley C 
on Google
5 days ago

If I could give this store a 0 I would! The WORST NIGHTMARE of an experience I have EVER had. Let’s not mention when you walk in you’re never greeted. It smells like marijuana. One of the sales associates was sleeping head down on the counter yesterday when I was in the store. I’m sure their corporate manager can find that on security footage. Yani, the store manager had me buy 3 new devices and told me it would be a certain amount with their promotion. I ended up with five lines and a bill of $398. For two months I came int... read more

Jodi Anderson's profile image
Jodi Anderson 
on Google
6 days ago

I had another great experience at T-Mobile! The service was excellent, and Yani went above and beyond to help me. She was patient, knowledgeable, and made everything simple and stress-free. Highly recommend asking for Yani if you stop by! 

Robert Tolliver's profile image
Robert Tolliver 
on Google
6 days ago

Fantastic customer service explaining all of my options for the new IPhone 17! 

Mario's profile image
Mario 
on Google
a week ago

I've been coming to this location for some time now. There's a nice lady by the name of Yani who is always so helpful there. Not sure if she's management, but if she isn't she should be. Has a charismatic personality, and greets one once they step through the doors. I always appreciate her help. Thank you again Yani. 

bruce meiers's profile image
bruce meiers 
on Google
a week ago

The manager is a liar and a cheater, I went in because my phone broke and I needed a new phone, I was happy with the current plan I had, but this manager kept me there for 4 hours and I walked out with tablets, new wifi box, a tracker and a few other things I didn't want or need, cost me $174 in taxes, I already have T mobile home internet but she said I needed new upgrade box but it was the same box I already had, I had to go back next day for 2 hours to have data transfered from old phone to new phone, then she tells me I ... read more

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Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.1 star rating with 144 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 10:00 a.m. 

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