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T-mobile

4.1

About this business

Location details

5438 Ygnacio Valley Rd Ste 50E, Ste 50E, Concord, CA, 94521, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.1181 reviews
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Karen Gomez's profile image
Karen Gomez 
3 days ago
Dan Soleimani's profile image
Dan Soleimani 
a week ago

DO NOT GO HERE. I made the mistake of ignoring all the 1-star reviews on Yelp and paid for it with 10 hours of my life. Avoid this place like the plague and visit a corporate T-Mobile store instead. (Edited to Add: They comment on negative reviews asking you to email them, but never reply. I emailed them before and after posting this review and have received zero responses.) I went to this location to upgrade my phone and specifically requested 256GB of storage. After about two hours, I left with a 128GB phone, and the new p... read more

kim newell's profile image
kim newell 
2 weeks ago

The employees are awesome!! Very friendly & helpful. Mo took care of a complicated WIFI swap out. He even set up my new router & gave me some great tips for faster speeds. This is my favorite store if I need assistance. They're the BEST!!! 

Grady's profile image
Grady 
2 weeks ago

I’ve been coming here for along time because it’s around the corner and my personal experience has always been great. Today I went in because my phone wasn’t ringing and getting voicemails and the lady was patient and kind with trying to figure it out and honestly 10/10 she fixed it! I thought I had to go way across town to apple but she helped me out especially since I’m a business owner and my business calls are important 

Debbie Lo Coco's profile image
Debbie Lo Coco 
2 weeks ago

I have been w T Mobile for years. I always appreciate customer service and have always been a Happy camper at T mobile but the service and patience I received today was just exceptional … Yani was patient and very informative and it is so rare in this busy world … Thank You 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.1 star rating with 181 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 8:00 p.m. 

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