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T-mobile
- Mobile Phones
- Houston, TX
About this business
Visit T-Mobile Houston cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
Location details
12171A Katy Fwy, Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Terrible service. They also don't specify that they are not T-Mobile stores, but rather a retailer. The employee, Alma, and another employee, wanted to charge me for a glass replacement, which I have protection for.
Terrible customer service received from Steven, who walked out on me while having a conversation when I said for the third time I was not ready to buy into the plan he was offering. I understand is commission based pay, but at least have some manners. Not recommend to anybody. Go to a different store.
Why in the world would someone refuse to help my elderly mother put her screen protector on? This is our phone carrier and my mom literally just went in there (as she has before to many T-Mobile locations) to get a screen protector and someone can put it for her. And because she doesn’t have the insurance??? What does the insurance have to do with helping a client who clearly needs help. Absolutely disgusted with the service here. If you don’t want to work and help people, then don’t. But don’t put yourself in a situation wh... read more
Frequently asked questions about T-mobile
How is T-mobile rated?
T-mobile has a 3.5 star rating with 161 reviews.
When is T-mobile open?
T-mobile is open now. It will close at 8:00 p.m.
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