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T-mobile

3.5

About this business

Location details

12171A Katy Fwy, Houston, TX, 77079, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.5177 reviews
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Larrionna Martin's profile image
Larrionna Martin 
2 weeks ago

My boy Edgar🔥🔥🔥🔥 Amazing service He did! A great job explaining everything and getting me what I need, he was willing to set me up to where all I had to do was plug in my home internet, he explained grace periods and billing information, and let me know about any savings I could use (autopay discount) thank you again for this smooth process I wish you all the success in the business!! KEEP UP THE GREAT WORK EDGAR!🔥🙏🏽 

Lauren S's profile image
Lauren S 
a month ago

I arrived to this store to purchase a screen protector. Upon entering, both employees (2 men)were assisting a customer but didn't offer a greeting or acknowledgement. I stood around for about 10-15 mins and continued to be ignored. If your in the area and need services, keep driving and find another store/location. 

Asas Investment's profile image
Asas Investment 
a month ago

Very very bad. I went there to set up an account for my business in the middle of setting up the account my little kid wanted to use the restroom they refused so I stopped the whole process and left 

Dmercer8390 Mercer's profile image
Dmercer8390 Mercer 
a month ago

I visited this location yesterday and was extremely disappointed with the level of customer service. In fact, I was so disappointed that I left and drove to another T-Mobile location that was much farther from my home. When I walked into the store, there were two employees assisting customers, which I completely understand. However, at no point did either employee acknowledge my presence. A simple “Hello, we’ll be with you shortly” would have gone a long way. Instead, I stood there for approximately 10–15 minutes without bei... read more

Jackie Lamb's profile image
Jackie Lamb 
a month ago

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.5 star rating with 177 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 10:00 a.m. 

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