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T-mobile

3.6

About this business

Location details

12171A Katy Fwy, Houston, TX, 77079, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.6165 reviews
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Diana Mendez's profile image
Diana Mendez 
a month ago

This location has awful customer service! I came in inquiring about watch promotions, first I was given wrong information about the promotion and second and most important they took it upon themselves to add two lines to my account without my consent, after I clearly told them I would come back the following day!!! Horrible experience, horrible customer service! 

Anthony Ifeanyi Osu's profile image
Anthony Ifeanyi Osu 
a month ago

The customer service guy was impeccable 

Abdallah Alsaiidi's profile image
Abdallah Alsaiidi 
2 months ago

the service at this location is good, and this person Edgar absolutely wonderful. Thank you for helping the customers. 

D Ot's profile image
D Ot 
2 months ago

The best service by Haseeb, Alma, and Malik. Malik was very good and helpful overall great customer service Love y’all. Good times! 

Yalena's profile image
Yalena 
6 months ago

Terrible service. They also don't specify that they are not T-Mobile stores, but rather a retailer. The employee, Alma, and another employee, wanted to charge me for a glass replacement, which I have protection for. 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.6 star rating with 165 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 10:00 a.m. 

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