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T-mobile

4.6

About this business

Location details

6020 Merrill Rd, Jacksonville, FL, 32277, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6514 reviews
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Guillermo Rincón's profile image
Guillermo Rincón 
10 months ago
Christina Bivins's profile image
Christina Bivins 
11 months ago

Darrin at this location...stay away from him! 

Shirley Csezmadia's profile image
Shirley Csezmadia 
11 months ago

Wait was 1 hour always busy 

Astrid Mancebo's profile image
Astrid Mancebo 
11 months ago

Angel, Dex, and Gizelle were all amazing and helped me switch to T-Mobile. I bought the first iPhone 17 in Purple they had in their store and I’m super happy with the customer service and support I received! 110% will be coming back for all my needs because it was super easy and seamless! Thanks so much guys! :) 

Michelle Collins's profile image
Michelle Collins 
11 months ago

Very unprofessional and poor customer service. Shame on you T-Mobile for allowing this store to ruin your reputation. The interaction with the manager/owner of this location and one of his associates is why I am moving my service to another carrier. I have been a loyal T-Mobile customer for well over 5 years and this last experience in this store ruined everything for me. This is an authorized dealer of T-Mobile an they provided me with subpar customer service and when a customer care person called the store on my behalf the... read more

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.6 star rating with 514 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open tomorrow at 10:00 a.m. 

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