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T-mobile

4.6

About this business

Location details

6020 Merrill Rd, Jacksonville, FL, 32277, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6512 reviews
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Shirley Csezmadia's profile image
Shirley Csezmadia 
a week ago

Wait was 1 hour always busy 

Astrid Mancebo's profile image
Astrid Mancebo 
3 weeks ago

Angel, Dex, and Gizelle were all amazing and helped me switch to T-Mobile. I bought the first iPhone 17 in Purple they had in their store and I’m super happy with the customer service and support I received! 110% will be coming back for all my needs because it was super easy and seamless! Thanks so much guys! :) 

Michelle Collins's profile image
Michelle Collins 
3 weeks ago

Very unprofessional and poor customer service. Shame on you T-Mobile for allowing this store to ruin your reputation. The interaction with the manager/owner of this location and one of his associates is why I am moving my service to another carrier. I have been a loyal T-Mobile customer for well over 5 years and this last experience in this store ruined everything for me. This is an authorized dealer of T-Mobile an they provided me with subpar customer service and when a customer care person called the store on my behalf the... read more

Angelena Wyche's profile image
Angelena Wyche 
a month ago

Justin was very pleasant helped me quick and easy. ***Update*** LOVE LOVE LOVE MONIKA SHE'S THE BEST VERY SWEET POLITE AND HELPFUL!!!!! 

Chad Rondeau's profile image
Chad Rondeau 
2 months ago

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.6 star rating with 512 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 10:00 a.m. 

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