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T-mobile

4.1

About this business

Visit T-Mobile Jacksonville cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

11111 San Jose Blvd Ste 26, Ste 26, Jacksonville, FL, 32223, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1301 reviews
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Emilie Laine Adams's profile image
Emilie Laine Adams 
4 years ago

I've been with T-Mobile for years now through my parents plan. Spoke with people over the phone who explained the deals available to me but when I call the store they have no desire to work with me or honor the pricing I was given over the phone. As a long time customer of T-Mobile I highly recommend going elsewhere. Their service is terrible (both phone & customer) and we have always had to use an extender to get ANY service at our home. On top of everything they told me my husband needed to pay off his phone and then he'd ... read more

Donna Kay Bowyer-Benaski's profile image
Donna Kay Bowyer-Benaski 
recommend  Recommended
5 years ago

Very knowledgeable and great service. At this location always satisfied 

Tammys Page's profile image
Tammys Page 
7 years ago
Luke Peyatt's profile image
Luke Peyatt 
7 years ago
Diane Husk's profile image
Diane Husk 
8 years ago

I want to thank Charlie for helping me out a great deal on Friday night. I purchased my phone from another T-mobile store and they were not very helpful. I drove to your store and he helped me out with patients and knowledge. Thank you so much Charley. I think it's sad Tmobile does not give you the option to e-mail their corporate or local offices to compliment an employee. I tried to buy my phone from your store several Saturdays in a row and your store was too busy for me to wait there. 

Brenda Herron's profile image
Brenda Herron 
10 years ago

I love the entire staff! Always helpful always with a smile! 

Angelica Mijares's profile image
Angelica Mijares 
10 years ago

AWFUL! This lady called "Gabby" kept texting the whole time while "helping us" all she did was text and touch her stomach a very obnoxious way, it looked like she didn't want to help at all and was completely obligated, everything seemed to bother her. Our presence was a bother between her and her texting. I see now that T-mobile employees get paid to text while helping customers. Hated the whole experience, IF YOU DON'T WANT TO HELP NOR WORK DON'T DO IT. 

Harshwordhan Gupta's profile image
Harshwordhan Gupta 
11 years ago
Alex Parker's profile image
Alex Parker 
11 years ago

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.1 star rating with 301 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 12:00 p.m. 

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