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T-mobile

4.1

About this business

Visit T-Mobile Altamonte Springs cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

451 E Altamonte Mall Dr 1137, 1137, Altamonte Springs, FL, 32701, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1318 reviews
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Kristin Cooke's profile image
Kristin Cooke 
5 years ago
Kristin Cooke's profile image
Kristin Cooke 
5 years ago

Bought a phone from here and was suckered into buying a PureGear screen protector with a “lifetime warranty” for $40. I have had the phone for about 4 months and just got my first crack in the protector. When I went to the PureGear website to redeem my warranty and submit a claim, I was met with a $12 shipping charge - which could buy me a pack of 2 screen protectors on amazon. Not to mention, the screen protector I was sold doesn’t even fit correctly on my phone (the edges don’t stick). Long story short, don’t let the T-Mob... read more

Business response:

Thank you for the feedback Kristin. That's not the experience we want for our customers! We are sorry your warranty experience didn’t go the way you expected. If you have any more feedback, feel free to reach out to me directly at Nathan.stamper1@t-mobile.com. Thanks Chase Stamper RSM 

Joshua Riggs's profile image
Joshua Riggs 
7 years ago
Marisa Menihan-Mendoza's profile image
Marisa Menihan-Mendoza 
8 years ago

I thought the staff in this store were awesome. They helped me tremendously yesterday with Tablet and phone security for my kids. I will absolutely be going back to this store. 

Alyssa Nicole Kent's profile image
Alyssa Nicole Kent 
8 years ago

My phone quit working about 2 weeks ago and won't come on and when I went in to the store they offered to do nothing for me which doesn't make sense when I pay to have insurance on the phone and my husband and I have been customers with them for 10 years now. 

Ciro Miguel Duran Nuñez's profile image
Ciro Miguel Duran Nuñez 
8 years ago

El peor servicio al cliente. Un completo desastre de tienda. Compras un artículo a un precio y luego aparecen más cargos por el mismo artículo que compraste en tu factura. Y no te resuelven ningún tipo de inconvenientes aun cuando ellos mismos son los que crean los inconvenientes . Venden a base de mentiras y precios que no son ciertos 

Kelvin Colston Robinson's profile image
Kelvin Colston Robinson 
8 years ago

Wesley D was awsome he went above and beyond to help me with my issue. He is a great employee for T-MOBILE His Customer service was outstanding. Also Malcolm was very helpful. Thank you for your help! K Robinson 

Rita Sohns's profile image
Rita Sohns 
11 years ago

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.1 star rating with 318 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 9:00 p.m.  

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