T-mobile

Ray 

on Google

a week ago

Went there to purchase a iPhone and was told that service had to be done from the internet and shipped to the store. I ordered it and couldn’t ship it to the store had to ship it to my house. Seems that the store is there to look pretty and just for show. What has happened to t-mobile don’t they care anymore about their customers. I’m not a new customer have more than 10 years with them. Just an update waited a week and a half to get my phone. Something that took hours to do before. T-mobile time to merge. 

Ray 

on Google

2 weeks ago

Went there to purchase a iPhone and was told that service had to be done from the internet and shipped to the store. I ordered it and couldn’t ship it to the store had to ship it to my house. Seems that the store is there to look pretty and just for show. What has happened to t-mobile don’t they care anymore about their customers. I’m not a new customer have more than 10 years with them. 

Antoinette 

on Google

3 weeks ago

My experience in the store was fine. I bought a new iPhone 16. The next day was terrible though. My sister reviewed our bill and Javier, who apparently is the store manager, added 2 additional lines and purchases to my account without my authorization increasing my phone bill from $90 to $300. When my sister called in with customer care on the line, he said it was done accidentally. The customer care rep asked if he was going to take care of updating the account properly and he hung up! Tried calling the store myself 3x and ... read more

John Jenkins 

on Google

2 months ago

The Spanish kid with the ponytail is so rude & lazy. If u come in anytime close to closing he will not help u at all. Especially on making payments because he shuts the store down on his own timing. You guys should really get better workers who actually take pride in working for your company 

Jay Canavan 

on Google

2 months ago

I was seen quickly and taken care of as fast as possible and he was very courteous.