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7200 Harrison Ave L100, Ste L100, Cherry Valley, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I had a lot of trouble with Virgin Mobile, so Daniel at T-Mobile, and the other Experts helped me out. They worked with me, especially Daniel(Who should get a raise!), until I had successfully both ported my number, and transferred the service to my phone. BYOD. 5 STARS!!! I am very happy with their service! Switch to T-Mobile at CherryVale Mall! EDIT: Nova recently helped me VERY much, repeatedly. Good worker.
The store just downright did not want to help me and it’s just that simple. If I could give it a half star I would. Ok I went in this store 9/27/25 to simply just activate my new phone that’s all I wanted to do that’s literally it. I’m a new customer I ordered my new Iphone and signed up online 9/13. The issue is I forgot my account pin I setup so I couldn’t just call in my activation so that’s why I needed to go in store with my license which is no problem. Anyway this rep this guy wouldn’t even attempt to look up my accoun... read more
Your privacy doesn’t matter with T-Mobile, especially this location. Any T-Mobile phone can be stolen off an account and activated on another T-Mobile account Without your permission. Beware.
Keegan and Ivan were extremely helpful
T-mobile has a 4.5 star rating with 128 reviews.
T-mobile is open now. It will close at 9:00 p.m.
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