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T-mobile

3.5

About this business

Visit T-Mobile Normal cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

312 S Veterans Pkwy Ste 2, Ste 2, Normal, IL, 61761, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5102 reviews
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Jamale Brewster's profile image
Jamale Brewster 
4 years ago

I returned my device and I’m pretty sure the employee messed some number up because I was then charged for the device because they had “no proof I turned it in”. I call the T-Mobile customer service and am no closer to anything two months later with this balance now sitting in collections. Long story short, I visit the store and Camden put a BUNCH of work in to prove that I did indeed return the device. I appreciate him for going through the process with me! 

Tyler Hernandez's profile image
Tyler Hernandez 
recommend  Recommended
6 years ago

Under new management from previous posts. My team and I are here to help you get the best value available for you and your family. We are all about the customer experience and will do our very best to meet your every need with a smile! 

Michael B.'s profile image
Michael B. 
10 years ago

I went to T-Mobile to try out their service. After 2 weeks I was not impressed. I loved the note 3 I had but not the service coverage. I returned the phone before the trial period was finished and was told from Anthony I would receive my deposit back in 2 weeks at most. I did not receive my refund and contacted this store about a month later. I spoke with the manager and Anthony numerous times doing everything i needed to do to receive the refund. I was told it would be refunded in 2 weeks in a prepaid card. That was a 2 mon... read more

NayNay Knell's profile image
NayNay Knell 
11 years ago

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.5 star rating with 102 reviews. 

When is T-mobile open?

T-mobile is open now. It will close at 8:00 p.m.  

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