T-mobile's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

T-mobile

3.8

About this business

Location details

1499 S Randall Rd, Algonquin, IL, 60102, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8283 reviews
Select a rating
Sodapop's profile image
Sodapop 
a week ago

Came in for a # transfer and ran into a couple issues that were very stressful but the entire team including Eddie, Kasia, and another supervisors , that I wasn’t able to catch he’s name , were extremely helpful and patient. I highly recommend to come in! Amazing team and service!! 

Jeff Kwiatkowski's profile image
Jeff Kwiatkowski 
2 weeks ago

Stephan is the man, kind courteous, knowledgeable, and very helpful. I highly recommend him and this location, especially to get us away from Verizon 

Paul's profile image
Paul 
3 weeks ago

Angry, sarcastic workers. Rude and talk down to you. Drive to a different location and save yourself the headache. Update: Called with questions on inventory and things have not changed. Sarcastic, passive aggressive and arrogant behavior for a quick phone call. 

Dan Newman's profile image
Dan Newman 
a month ago

OMG! I had an on going issue with my phone and my bill that 3 different stores couldn't handle. I ended up at the Algonquin store and Jackie, you want to talk about professional service and not giving up until the customer is satisfied, Jackie is your girl! She literally fixed ALL of my issues withy phone in like 5 minutes! She stayed on the phone with T-Mobile help desk until my issues were satisfied, she refused to give up, we Sat there for over an hour, she kept apologizing but I understood it wasn't her fault, she was so... read more

Martin Alba's profile image
Martin Alba 
a month ago

Jackie is extremely knowledgeable with phone and very professional. 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.8 star rating with 283 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com