T-mobile's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

T-mobile

3.2

About this business

Visit T-Mobile Columbus cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

1500 Polaris Pkwy, Ste E1122, Columbus, OH, 43240, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:30 p.m.
Sat10:00 a.m. to 9:30 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.279 reviews
Select a rating
William Johnson's profile image
William Johnson 
8 years ago

Stay away unless you want to be outright lied to. I went there to purchase a new phone and had a case, screen protector, and cabled rolled onto my bill. I asked the sales person at least twice if I was going to be charged for them, and was told no, that "they come with the phone" The billing cycle ends and guess what! I'm charged for the accessories. When returned to figure out if I was wrongly charged, I get blank looks and am told that if it's over a week, there are no returns. 

William Johnson's profile image
William Johnson 
8 years ago

Stay away unless you want to be outright lied to. I went there to purchase a new phone and had a case, screen protector, and cabled rolled onto my bill. I asked the sales person at least twice if I was going to be charged for them, and was told no, that "they come with the phone" The billing cycle ends and guess what! I'm charged for the accessories. When returned to figure out if I was wrongly charged, I get blank looks and am told that if it's over a week, there are no returns. 

Nikhil Saraswat's profile image
Nikhil Saraswat 
9 years ago

Worst experience today. They don't know how to behave with the customer..Being Rude to customer is not going to help this guy. 

Jessica Monique Gaines's profile image
Jessica Monique Gaines 
10 years ago
Deepmoy Ghosh's profile image
Deepmoy Ghosh 
11 years ago
elaine11's profile image
16 years ago

The number listed is the portrait studio, not the main store number for starters. You must call a different number because you cannot be transferred. Asking a simple question concerning a specific product in their ad will keep you waiting forever.It just adds another business to my ever-growing list of "Why Can't People Do Their Job Right?" 

spollard56's profile image
spollard56 
17 years ago

Always well stocked and clean. Easy to find the items you need as the store is well marked. 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.2 star rating with 79 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com