T-mobile's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

T-mobile

3.6

About this business

Visit T-Mobile Mason cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

9370 S, Mason Montgomery Rd, Mason, OH, 45040, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.6175 reviews
Select a rating
Meagan Danielle's profile image
Meagan Danielle 
5 years ago

I am giving this T-Mobile one star because I cannot give zero. First of all, the employees need more education on the services that they are trying to provide, I had to go through three people before my services could be cancelled. Mind you, one of the retail managers named Jason (who didn’t wash his hands or use hand sanitizer after touching all over my phone) went on to help another person, who was of Indian decent. Jason put on gloves before touching that mans phone. I felt sorry for that man because Jason didn’t wear glo... read more

Aneta Søgaard's profile image
Aneta Søgaard 
7 years ago

I have just got the "pay as you go" with T mobile, where you get the 30 texts or 30 min of talk for 3$ pr. month. I asked at the store, that was correct, and it was correct. It would have been so awesome, if the guy actually informed me, that incoming calls and texts are included the 30 texts or 30 minutes. I also got a new SIM card, with new phone number, and after activation I got spam messages, which have already counted as 10 texts. Wow, I will definitely not be using any service of T mobile again. Thanks � 

Jeanna Elkins's profile image
Jeanna Elkins 
7 years ago

things workvery good to work with,will work with you to make 

Tai Huynh Godfrey's profile image
Tai Huynh Godfrey 
10 years ago

There are only two stations and it took 45 mins to help a customer? I had to wait 49 mins just to drop something off. They should prioritize their customer support better!!! 

Patti Pangburn Stebbins's profile image
Patti Pangburn Stebbins 
11 years ago
Kim Mansfield's profile image
Kim Mansfield 
11 years ago

Just switched from Sprint to T-Mobile...what a difference! Better coverage, better service, lower price...no contract....we can upgrade our phone any time! Stop in and see Spencer Dean...he is friendly, knowledgeable and made the entire switch-over seamless. Kudos to T-Mobile and Spencer! Thank you. 

Jessica Jones's profile image
Jessica Jones 
12 years ago

!!!!!! 

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 3.6 star rating with 175 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com