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103 reviews
|Mobile Phones|Phoenix, AZ 85048 United States

4804 E Chandler Blvd Ste 102, Ste 102, Phoenix, AZ 85048 United States

(480) 785-1888

Open now:10:00 am - 8:00 pm



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Visit T-Mobile Phoenix cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.

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103 reviews
3 reviews have no rating
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Ashley K. review for T-mobile
Ashley K. on Yellow Pages

2 years ago

10/21/2021, 03:56 AM
Worst customer service. My mother went in and had to put me on speaker phone to hear the lies coming out of their mouths! They told us that our phones we just purchased(with payments per agreement signed by us and T-Mobile) from the TMOBILE website would need to be paid in full or we would be going to collections by the 1st of the year due to their merge with sprint. Went to the T-Mobile on Scottsdale road and they informed us that this is a "franchised" store (most likely) that didn't know what they were talking about. T-Mobile on Scottsdale reassured us that taking us to collections when an agreement between us and them is still in effect is completely illegal unless we don't pay for the phones at all. Don't believe their lies. Go to a real store that knows what they are talking about. P.s. the woman who was "helping" my mother was literally screaming at her. Absolutely unbelievable.
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Dean Andrews review for T-mobile
Dean Andrews on Facebook

4 years ago

05/21/2019, 09:53 AM
Great service and a fantastic staff at this location. T-Mobile has given me a lot of free things from T-Mobile Tuesday promotions including free MLB baseball games on my phone!
Knick Kreiss review for T-mobile
Knick Kreiss on Facebook

6 years ago

05/24/2017, 16:09 PM
After work went in to make a payment on equipment (phone) so it can be paid off early. I told the rep which device to apply the payment and she ended applying it to the wrong one -_- then for whatever reason nobody in the store could reverse the transaction and reapply the payment to the proper device so they told me they'd call it in and have it straightened out. I checked my account after a few days and nothing was done, So I finally had to call in myself to get something done and even then they couldn't reassign the payment to the proper equipment but gave me a credit for the payment amount I had originally paid. I giving this store 1 star simply because they didn't do what they said they were going to and obviously didn't bother to fix the mistake they made.
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Puas Ochoa review for T-mobile
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8 years ago

12/14/2014, 02:37 AM
Lon Anderson review for T-mobile
Lon Anderson on Facebook

9 years ago

08/13/2014, 23:34 PM
Patchy1 review for T-mobile
Patchy1 on Citysearch

12 years ago

01/22/2011, 08:26 AM
really nice peole! – I called to day to to get my [phone fix. They don't do that, but they directed me to the right place. Thanks
DaveHaar review for T-mobile
DaveHaar on Citysearch

13 years ago

06/26/2010, 16:46 PM
The BEST place to get a T-Mobile phone! – If you are in the market for a T-Mobile phone, 2B Wireless is the best place in Arizona to get hooked up. They run great deals all of the time that are better than the deals you would get by going directly to T-Mobile. Their customer service is great as well!
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