T-mobile

Name: T-mobile
Address: 4804 E Chandler Blvd Ste 102, Ste 102, Phoenix, AZ, 85048, US
Telephone: (480) 785-1888
Price range: $$
Rating: 4.1

4.1

★★

103 reviews

|Mobile Phones|Phoenix, AZ 85048 United States

4804 E Chandler Blvd Ste 102, Ste 102, Phoenix, AZ 85048 United States

(480) 785-1888

https://www.t-mobile.com/store-locator/az/phoenix/e-chandler-blvd-s-48th-st

Consumer Goods

Open now:10:00 am - 8:00 pm

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About

Visit T-Mobile Phoenix cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.

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4.1

★★

103 reviews

5★73

4★6

3★2

2★0

1★19

3 reviews have no rating

Reviews(7)

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Ashley K. on Yellow Pages

★★

2 years ago

Worst customer service. My mother went in and had to put me on speaker phone to hear the lies coming out of their mouths! They told us that our phones we just purchased(with payments per agreement signed by us and T-Mobile) from the TMOBILE website would need to be paid in full or we would be going to collections by the 1st of the year due to their merge with sprint. Went to the T-Mobile on Scottsdale road and they informed us that this is a "franchised" store (most likely) that didn't know what they were talking about. T-Mobile on Scottsdale reassured us that taking us to collections when an agreement between us and them is still in effect is completely illegal unless we don't pay for the phones at all. Don't believe their lies. Go to a real store that knows what they are talking about. P.s. the woman who was "helping" my mother was literally screaming at her. Absolutely unbelievable.

Dean Andrews on Facebook

4 years ago

Great service and a fantastic staff at this location. T-Mobile has given me a lot of free things from T-Mobile Tuesday promotions including free MLB baseball games on my phone!

Knick Kreiss on Facebook

★★

6 years ago

After work went in to make a payment on equipment (phone) so it can be paid off early. I told the rep which device to apply the payment and she ended applying it to the wrong one -_- then for whatever reason nobody in the store could reverse the transaction and reapply the payment to the proper device so they told me they'd call it in and have it straightened out. I checked my account after a few days and nothing was done, So I finally had to call in myself to get something done and even then they couldn't reassign the payment to the proper equipment but gave me a credit for the payment amount I had originally paid. I giving this store 1 star simply because they didn't do what they said they were going to and obviously didn't bother to fix the mistake they made.