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T-mobile

4.0

About this business

Location details

4811 E Grant Rd Ste 161, Ste 161, Tucson, AZ, 85712, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.0335 reviews
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Steve O's profile image
Steve O 
3 weeks ago

Shout out to Jassy! Her customer service was beyond exceptional, so helpful and so sweet. I went in to get a new iPhone and she made it a great experience. Give her a raise! 

Andrea Trujillo's profile image
Andrea Trujillo 
3 weeks ago

Absolutely do not trust ELIJAH EISAS with your account!! I went in with my 3 children to make a small change on my account, should have taken 10 minutes, this guy starts going through everything, telling me I’m being double charged, overcharged everything! Promises to add a line but take my bill from $150 to $120!!! Also tries to “give” me a watch or tablet! My bill jumps to $183!! Thank goodness for customer care! They fixed my account and gave me a credit! Also told me the changes Elijah made were going to increase my bill... read more

Keishaa Howell's profile image
Keishaa Howell 
a month ago

Honestly the manager himself Rico G himself bad people skills . You might “possibly” know your job but you’re rude without realizing you’re being rude . You don’t make eye contact with the customers you blow off the situations instead of actually helping the customer and giving a REAL answer . Instead he wants to keep repeating the same cheap answer he said the first couple times instead of trying to actually fix the problem . But this was my second time in the store with such simply questions that you didn’t even help with ... read more

Lovely Baybe's profile image
Lovely Baybe 
3 months ago

Tristan chance rico were the BEST! THANK YOU FOR HELPING ME! Got 2 brand new phones at a steal ! Then when we needed trouble shooting they helped us with the best customer service! Thank you 

Vicki's profile image
Vicki 
4 months ago

Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4 star rating with 335 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open tomorrow at 9:00 a.m. 

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