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T-mobile

4.3

About this business

Visit T-Mobile Lawrence cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts. 

Location details

1700 W 23rd St, Lawrence, KS, 66046, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3239 reviews
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M S's profile image
M S 
on Google
a year ago

Huge problem with T-Mobile and getting my replacement phone. I’ve had 3 phones shipped to this location and they couldn’t give me any of them. I’m not sure what has gone wrong but I’m a month into this issue and still have no new phone :( The manager was supposed to call me but but never did. 

Stephanie Smith's profile image
Stephanie Smith 
on Google
a year ago

4/17/23 Avoid this store if you can! After being dismissively “handled” by a new employee… I called customer service to report the entire lack of customer service, support, & satisfaction. A long time T-mobile customer but this place earns an “F” 

M W's profile image
M W 
on Google
a year ago

Huge problem with T-Mobile and getting my replacement phone. I’ve had 3 phones shipped to this location and they couldn’t give me any of them. I’m not sure what has gone wrong but I’m a month into this issue and still have no new phone :( The manager was supposed to call me but but never did. 

Teresa private's profile image
Teresa private 
on Google
a year ago

Worst customer service in the business. Tedious. Mind numbing.Annoying. Dishonest. RUN to any other Cellular- Walmart family mobile far superior.aaaaaagh. only 40 texts to make an already agreed upon pay plan. 

Elizabeth Newman's profile image
Elizabeth Newman 
on Google
a year ago

Very patient and helpful 

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Frequently asked questions about T-mobile

How is T-mobile rated?

T-mobile has a 4.3 star rating with 239 reviews. 

When is T-mobile open?

T-mobile is closed now. It will open at 9:00 a.m. 

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