Audrey Carlson on Facebook
2 years ago
12/14/2018, 06:39 AM
Let me first say Dr.Holmes was my orginal Dr. sadly he passed away.
So preceded to see Dr. Munyon my appointments were satisfactory. He took care of me when ill.
Except for my last appointment. I needed to get my medication . I was told Dr.had a funeral. It won't be for a week. I apologized for their death. Explained was there anyone else who could check me so I may get my prescription. I was told abruptly No.
Not 10 min later another nurse not Trish, as she is extremely rude and really shouldnt be in this profession was told to come in the next day. Great.
I came to my appointment. At this time I had no insurance and told the receptionist I will pay a check no problem. She hesitated and said "well with no insurance, but you've been with us over 10 years (that's right) just pay 100.00. I did
But the worst part was having the exam with the Dr.Munyon. Who obviously was saddened by his mother-in-law's passing. I get it. I'm on medication for the loss of my parents and my step mother. it's the worst feeling, as many of us know. Dr Holmes was so good and kind. Dr Munyon unfortunately paid no attention to me. while listening to my heart and chest and back he kept talking and talking. it was sad!
But I'm a patient needing help too. The clincher , he left the room to get my prescription came back and said my records are missing from 2015 to 2018. And asked me!!!! "How have I been getting my prescriptions".From you!!! I said.
Very long story short..I received a bill for 5.00. which was an insult. Called to complain..spoke to Dr. Munyon's wife. she couldn't explain it. I gave her the run down of my appointment...she had the nerve to say..her relatives have passed away too but SHE never needed medication for it. REALLY.
So now they've dug up a bill for 195.00 dollars. Mrs.Munyon said it had to do with my insurance over a year ago. Hmmmm, weren't my records missing.
Now they've turned me over to collection, which she told me they never do.
So perhaps I should of paid that 5.00 and I would be done.
it's the point. and I will let every social media, friends and family know this.
Dr. Holms bless his soul would not like this treatment.