T & Foxes

Mesrop Khachikyan 

on Google

a week ago

Jaden is a liability to this store. I went in today to trade in my phone for a Galaxy Fold. My son has one and I told him I want the same one. I even gave him his phone number on the account so there would be no mistakes. Jaden accessed my account and processed the transaction. I bought the phone and when he brought it out, I opened it and saw that it was not a Galaxy Fold, but a Galaxy Flip. When I told him this was the wrong phone he became defensive and said he would have to charge a restocking fee, even though it was HIS... read more

Emerson Sena 

on Google

a month ago

Went to this store on June 12th and Justin the assistant manager was great. He helped us to upgrade 2 of the phones and said he would take the 2 old phones back for a credit. He told us to go home and copy all the data so they could be free to help other customers (store was busy). We did that and today I went back to return the 2 phones for the credit, BUT Jaden (awful clueless employee) said he could not receive one of the phones back. I explained to him Justin examined the phones and accepted it for a credit. The only rea... read more

Andrew C 

on Google

2 months ago

This store is always understaffed, every single time I have been here. The workers are very nice and are doing the best they can, but management needs to hire more staff 

Jason Ambrose 

on Google

2 months ago

Had the pleasure of visiting this store last week and was greeted by Dan. He made me feel comfortable from the moment we started talking with each other. All my questions were answered, and it made my decision much easier to switch my phone providers. It reminded me of the good old days when great customer service was actually real. Great job, Dan, much appreciated.