Sylvester Comprehensive Cancer Center at Aventura

M E Fatusin 

on Google

6 days ago

I had an appointment with APRN Mark Lin. He was polite, but he was dismissive. He did not do a physical examination but wrote in the medical chart that he did. I had to contact patient experience to report this incident and another person who's name has escaped me (T. Harrison) and who never got back to me a week later, so that I could get a second opinion. He tried to kick me back to another specialty despite my lab work being normal. All-in-all, he did not do an actual consultation. I have no answers, no ultrasounds/MRIs f... read more

Maria Abdala 

on Google

a month ago

I have been a patient of UHealth since 2019. Today was my first time at this facility. My experience was great. They called me within minutes of my arrival. I was in and out within an hour. Most of the other UM facilities I have been to only have coffee in the waiting rooms. My husband discovered that here, along with the coffee machine, they have water, juice and snacks in their waiting room. We don't live in Miami so after a long drive, little details like that are greatly appreciated. 

Milagros Bello 

on Google

9 months ago

This center is outstanding, the staff are like soft human highly trained people who really know how to make the patient feel well kept so much in those moments of fragility The nurse practitioner manager is amazingly attentive and with high care for each one of us I felt the best treated in this center! All the staff since entering the center. No words to express my feelings of thanks 

Zeste Wellness 

on Google

10 months ago

UHealth as a whole is lacking in the area of customer service and operations. For starters, my appointment was made for the wrong location, then the doctor’s office never replied to my request to change it. Then, they called me the day before the appt to tell me the oncologist was not going to be there. I was seen by Gloria (ARNP) and she was amazing, but unfortunately that is not how I feel about UHealth. I arrived at 9am, they did the lab work shortly after which was great, but I waited for over four hours before I was abl... read more