Sydney Adventist Hospital Emergency Department

maryam tavakoli 

on Google

2 months ago

The quality of care was disappointing. The interaction with my child was poor. The appropriate equipment and techniques were not used during the assessment and treatment process. The wound was not thoroughly cleaned, and suitable tools were not used when attempting to remove material from the wound. Given the $420 emergency department fee, I expected a significantly higher standard of care, attention, and treatment. Unfortunately, the quality of service we received did not justify the cost and was well below our expectations... read more

Abigail Denham-McQuillen 

on Google

3 months ago

Slow to be seen and dismissive of the patients care. Came here for speed and attention re the issue, otherwise would have gone to Hornsby or RNS. Cannot see the value of the out of pocket fee. 

Sanjana Tizard 

on Google

3 months ago

I write this as someone who loves the SAN. I highly respect the health care providers here and had my baby here with the best experience. However my latest ED experience was not up to the standards come to expect of this hospital. We came to ED for our 9 month old who had a bad cold and breathing difficulties. Waited 45 mins and saw a doc (which was fine). They did PCRs, was told she had covid and para influenza and discharged at 10 pm. All good. However the next day i got lab results that confirmed she had rsv and not covid... read more

Ligma B 

on Google

3 months ago

The intake process at this Emergency Department needs serious review. We were treated rudely by the triage nurse, who dismissed our son's symptoms and told us it wasn't appendicitis (he had emergency surgery for it hours later). What makes it worse is that the hospital has completely ignored my formal emails regarding the incident. Professionalism should start at the front door and include following up when patients have serious safety concerns. 

paul tudor 

on Google

4 months ago

Low efficiency and short staff