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Swiss Confectionery

4.3

About this business

For over five generations, Swiss Confectionery Inc. has been baking fantastic wedding cakes for all the would-be brides and grooms. Styles are varied, from traditional white-on-white to the avante garde look that fashions the cake to look like a stack of Tiffany boxes. Bejeweled with delicate ornaments, they promise to match the sparkle in the eyes of the bride! For the rest, cakes, pastries, brownies, jelly rolls, champagne patties, Russian cakes and lady fingers are some of their specialties. With so much to drool on, you ... read more

Location details

747 St Charles Ave, New Orleans, LA, 70130, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.3302 reviews
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NicoleRM's profile image
NicoleRM 
13 years ago

HORRIBLE CUSTOMER SERVICE – I HAVE BEEN A CUSTOMER OF SWISS BEFORE I COULD REMEMBER... THE CUSTOMER SERVICE IS HORRIBLE! FROM THE WORKERS TO THE OWNER... ESPECIALLY HIS WIFE! LOVE THE CAKES, BUT THEY HAVE FALLEN COMPLETELY OFF OVER THE PAST YEARS. PRE KATRINA, I WOULD'VE RECOMMENDED THEM TO THE WORLD... BUT NOW I WOULDN'T EAT A PIECE OF THEIR CAKE IF THEY OFFERED IT TO ME FOR FREE. I WOULD NEVER, EVER, EVER, EVER GIVE THIS COMPANY ANY MORE OF MY MONEY! AND PLEASE BELIEVE THEY DON'T CARE, BECAUSE WHEN TOLD THIS, THE OWNER'S W... read more

LittleLena's profile image
LittleLena 
13 years ago

Great Flavor Leaves a Bad Taste in my Mouth – I used to love coming here for the killer cakes - I know their prices are ridiculous, but it was tradition. What frosted me (no pun intended) was the attitude of the staff working there. In this economy, if you have that horrible of customer service, do not expect to be in business much longer. I love their goodies, but the prevailing attitudes really takes the cake. 

ellehcir's profile image
ellehcir 
13 years ago

Great Cake – My daughter called me the day of her birthday.She ask did i get her a cake from swiss. I told her no. You have to order cakes in advance because they make them to order. She was really upset and hung the phone up in my face. When my daughter got home from work she smell the cake when she walked through the door that was part of her gift. Swiss cakes melts in your mouth and they are always fresh .I love swiss cake it melts like cotton candy in your mouth 

ashlawnl's profile image
ashlawnl 
13 years ago

Choose Another Bakery!!!!!! – Until Feb. 2011 my family and I have always gotten our cakes from Swiss. They misspelled my daughter's name on her birthday cake, after I told them how to spell it more than three times during the phone order. They corrected it with a shaky hand, totally ruining the appearance of the cake. The only thing that the associate could tell me was that he was sorry. I paid $70 for a cake that looked like I may have gotten it on a clearance sale. I asked for the owner's name and number. I was told that ... read more

NewOrleansGirl's profile image
NewOrleansGirl 
14 years ago

GREAT CAKES – They are the best cakes in the world!!!! The smell alone is intoxicating and now that I live out of state anyone coming to visit must bring me a cake I can't get enough no matter how good a cake is anywhere else I always compare to Swiss and it never stacks up. 

helenlarry43's profile image
helenlarry43 
14 years ago

I've been a customer of Swiss going on 15 years. Mr. Bill, Ms. Rhonda & Ms. Laura, are all wonderful, pleasant people. Not only did they help design my wedding, but, they also help design my daughters wedding cake. As you can see, I'm very pleased with Swiss,our cakes are always so fresh, and I always have to order a larger size, because my guest are always looking to take some home. And now we have a whole new generation of cakes being made, from my grandson's baby shower to most recently his 5th birthday (December 16, 2010... read more

imso504's profile image
14 years ago

99 problems but Swiss Ain't One – I have been purchasing cake from this bakery for years and I have never been unhappy with a cake. I agree that some of the ladies who work there have bad attitudes some days, but Mr. Bill is always pleasant. The cakes are a tradition in my family. sometimes I wish that they could do more up to date designs, but I still love the cakes. 

teeteman's profile image
14 years ago

After hearing about your bakery having problems I still went ahead with The Ridgeway recommendations to use you guys. Boy was I dissappointed. The cake was decorated cute but it was hard as a brick. I had so much cake left over from 200 guest I just threw it away after spending 300 dollars on it. Please guys make your cakes fresh. sign NO MORE NAVY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

lhdavis's profile image
14 years ago

Idiot Bakery – This is one of the few bakeries I loved in New Orleans until today. Isimply called and requested a small 9 inch round cake with pink icing with out decorations to have Happy Birhday written on top in a diffrent color. WOW is that really to much this guy went on and on about this is a first and so forth and so on. You know what step your game up Swiss you problem is your to old fashioned simply put. 

Frequently asked questions about Swiss Confectionery

How is Swiss Confectionery rated?

Swiss Confectionery has a 4.3 star rating with 302 reviews. 

When is Swiss Confectionery open?

Swiss Confectionery is closed now. It will open at 8:00 a.m. 

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