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Swimart Castle Hill

3.9

About this business

Location details

Unit 1/7-13 Victoria Ave, Castle Hill, NSW, 2154, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
3.9111 reviews
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Claudia Urzua's profile image
Claudia Urzua 
on Google
a month ago

Absolutely NOT RECOMMENDED. Deeply Disappointed by Swimart Castle Hill and staff behaviour. This has been, without a doubt, the worst customer service experience I’ve ever had. I deeply regret engaging Swimart Castle Hill, and I wish I had taken the time to read the numerous negative reviews beforehand, many of which mirror my experience exactly. The service has consistently been poor and unprofessional. On multiple occasions, technicians arrived, did the bare minimum (if anything), left without providing any explanation or ... read more

Predrag “Pegi” Jelovac's profile image
Predrag “Pegi” Jelovac 
on Google
4 months ago

Good customer service friendly staff, Products are overpriced, over $30 for 5L Acid, which was watered down and no I did not grab the salt cell cleaner, which is an even more watered down version of Hydrochloric acid, worst quality I have ever come across, it really shows when your doing an “ACID WASH”have never had these issues purchasing my chemicals at Bunnings, Pool acid has never been more than $20 there! chlorine is only $17 for 15L, 

357-BOSS-357's profile image
357-BOSS-357 
on Google
4 months ago

You would think after 50years in the industry they care about pool owners, Price Gouged me for watered down acid, i would have been done yesterday had i not wasted my time here. absolute ripoff joke $34 for acid that costs $19 at bunnings 

Mary's profile image
Mary 
on Google
5 months ago

Not a professional company—bad staff with no experience and terrible customer service. They overcharge, don’t take responsibility for their mistakes, and respond to customers with rudeness instead of fixing issues. Avoid them if you want reliable service. 

K's profile image
K 
on Google
6 months ago

Price increased twice a year. Progress is slow. Not really worth it. 

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Frequently asked questions about Swimart Castle Hill

How is Swimart Castle Hill rated?

Swimart Castle Hill has a 3.9 star rating with 111 reviews. 

When is Swimart Castle Hill open?

Swimart Castle Hill is open now. It will close at 5:00 p.m.  

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