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Swift Institute
- Healthcare
- Reno, NV
About this business
Location details
9480 Double Diamond Pkwy, Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The scheduling system, the voice-mail system, the pharmacy refill system is the worst I have experienced in my 45 years in Reno. I'm 70+ and don't drive and have had to cancel due to lack of transport. They were put in the system as no shows even though I called scheduling and left voice-mails. We are ALLOWED to cancel and reschedule with advance notice! I was recently told that if I miss my next appointment, I will no longer be able to be seen. I've been a patient for over 3 years and like my provider but not the dismissive... read more
This business is a joke. Hugh T. McDermott, DM was dismissive and overall unprofessional. Avoid the Swift institute at all cost. I would rate this place lower than one star if possible.
This place is inept. I have come multiple times. The right hand doesn’t know what the left is doing. From scheduling to the front office staff to the doctors. I even had one of their doctors ask me if he could say he did a procedure when he didn’t actually do it so he could get paid for it. This time they called me and scheduled my appointment for today at 8:15am. It was their only available that wasn’t weeks out so I took it. Then they called me at 7:42 to let me know that they couldn’t see me at the 8:15 after all. I didn’... read more
I had a referral and they don't answer the phone for appointments. After waiting 3 days for a call back I asked for a referral for another provider. The other provider actually had someone that answered the phone and scheduled the appointment. This should be a red flag for anyone considering Swift. Would not want to wait 3 days if I had a need to consult with my doctor.
Frequently asked questions about Swift Institute
How is Swift Institute rated?
Swift Institute has a 2.2 star rating with 12 reviews.
When is Swift Institute open?
Swift Institute is closed now. It will open tomorrow at 8:00 a.m.
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