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9480 Double Diamond Pkwy, Reno, NV, 89521, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This business is a joke. Hugh T. McDermott, DM was dismissive and overall unprofessional. Avoid the Swift institute at all cost. I would rate this place lower than one star if possible.
This place is inept. I have come multiple times. The right hand doesn’t know what the left is doing. From scheduling to the front office staff to the doctors. I even had one of their doctors ask me if he could say he did a procedure when he didn’t actually do it so he could get paid for it. This time they called me and scheduled my appointment for today at 8:15am. It was their only available that wasn’t weeks out so I took it. Then they called me at 7:42 to let me know that they couldn’t see me at the 8:15 after all. I didn’... read more
I had a referral and they don't answer the phone for appointments. After waiting 3 days for a call back I asked for a referral for another provider. The other provider actually had someone that answered the phone and scheduled the appointment. This should be a red flag for anyone considering Swift. Would not want to wait 3 days if I had a need to consult with my doctor.
I have been a patient of Swift, formerly Spine Nevada for almost 5 years. If you can get them to answer the ancillary staff is very friendly ans courteous. Having had painful Trigeminal neuralgia in my face it has been excruciating. When Mallory Cushner NP replaced my provider, I was initially pleased until every appointment I felt more and more quilty for taking narcotic pain medicine. I was told to “ stash some away” in case another medication shortage comes around. Cut back I was told. Which makes it doublly hard to contr... read more
I arrived 15 minutes early and checked in for my 1:30 appointment. There was a sign that said 45 minutes wait. I asked if that was accurate because I had to get back to work, and was told, “No, that was before lunch, everything is on time now.” At 1:50, still waiting, I inquire again and was told about 15 minutes more. So I had to leave, I can’t be in the waiting room 45 minutes to an hour after my appointment time. Sorry, my time is valuable too!
Swift Institute has a 2.2 star rating with 10 reviews.
Swift Institute is open now. It will close at 5:00 p.m.
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