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Swell Resort
- Hospitality
- Burleigh Heads, QLD
About this business
Location details
1 Ocean St, Burleigh Heads, QLD, 4220, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was unfortunately less enjoyable due to the receptionist . The woman had zero care factor and very poor people skills.. Initial instructions were ridiculous. Failed to mention that room needed to be accessed by two different lift levels and was also in another building. Only divulged this information after I rang twice trying to find the room. Added to this our other guest arrived and need to park car in the garage. Once again instructions useless and also failed to mention that she needed another remote control on ... read more
HORRENDOUS. Terrible service. Reception rude. Such a disappointment. Room was very below the standard they describe on their website - shower broken. Quote from Swell Resorts website - "you’ll discover a comfortable retreat where you can relax, play and unwind in style." It was far from comfortable. Impossible to relax and unwind with constant roadworks and construction out the front of the resort which went all day and night with no acknowledgment from the resort staff. Felt disrespected and lied to by the staff members. Wo... read more
Great place for a break
We are here now. It is after 10pm and we will have little sleep tonight with loud roadworks and flashing lights under our windows due to light rail works. Why was this not mentioned in the information, and why were we not placed in a room on the other side? We won't be coming here again.
Loved the pool rooms with great view stayed over GC show weekend great location
Frequently asked questions about Swell Resort
How is Swell Resort rated?
Swell Resort has a 4 star rating with 306 reviews.
When is Swell Resort open?
Swell Resort is open now. It will close tomorrow at 12:00 a.m.
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