SWBC Mortgage

Mental P. Onslaught 

on Google

3 months ago

They raised my mortgage payments up, even though they are supposed to be locked-in at one price each month. I had to call them and MAKE them pay my property taxes because they tried to say that it wasn't their responsibility, even though I have it in writing that it is their responsibility. They keep sending me to different people and almost none of them help me. They also keep deleting my reviews. They had a 3.4 star rating last time I looked, but now it's suddenly 4.3 stars. I went through and looked and most of the recent... read more

A W 

on Google

5 months ago

I have never experienced such distasteful and petty behavior! To be sent an unnecessary, unprofessional, and COMPLETELY unwarranted email from Paul Cazalas attempting to shame me for not choosing SWBC as my lender is appalling! I did not sign an intent to proceed agreement, so I do not have to choose you as my lender! This is borderline predatory lending! This company needs to do better! 

Dave Koston 

on Google

2 years ago

Horrible experience as a customer of a Credit Union using their BaconPay product. Over the past week I have attempted to make multiple payments using baconpay to my credit union. There is no way for me to mess up the account and routing number as it literally uses single sign-on to JP Morgan Chase to get the data. However, My scheduled payments have been reversed as invalid and BaconPay #1 never notified me of this and #2 provides no way for my credit union to help me solve this problem. My bank has no record of the ACH tran... read more

Anonymous 

on Google

2 years ago

Horrible experience as a customer of a Credit Union using their BaconPay product. Over the past week I have attempted to make multiple payments using baconpay to my credit union. There is no way for me to mess up the account and routing number as it literally uses single sign-on to JP Morgan Chase to get the data. However, My scheduled payments have been reversed as invalid and BaconPay #1 never notified me of this and #2 provides no way for my credit union to help me solve this problem. My bank has no record of the ACH tran... read more

Felipe Melendez 

on Google

2 years ago

Lisa Reyna is simply exceptional at her craft. Applying for a mortgage can often be daunting, but with Lisa at the helm, the process was seamlessly smooth. Her expertise and dedication ensured every step was handled with precision and care. What truly sets Lisa apart is her unwavering availability – she promptly answered our calls and messages, keeping us informed and involved throughout. With Lisa, there was never a moment of uncertainty. We wholeheartedly recommend Lisa to anyone seeking a stress-free mortgage experience. ... read more