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8537 Congress Rd, West Salem, OH, 44287, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 07:00 a.m. to 8:00 p.m. | |
Tue | 07:00 a.m. to 8:00 p.m. | |
Wed | 07:00 a.m. to 8:00 p.m. | |
Thu | 07:00 a.m. to 8:00 p.m. | |
Fri | 07:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Awful company. Called trying to get them to come service my mitigation pump and they told me they “don’t service my area anymore” even though my 5yr warranty was still valid. So I had to call another company to come fix what they wouldn’t, and that company told me what a terrible job they did installing it. I do not recommend this company!
Had my fan quit at just 5 years. Called the Wisconsin number on the installation sticker for service appointment and was told there's a $250 service charge. The Tech showed up at 8:10 in the morning even though my confirmed appointment was for 12 Noon to 5 PM. Luckily I could postpone my errands/appointments. The tech mentioned that my fan was still operable, but the motor control box had failed. He said the motor control box wasn't necessary for my system. He replaced the fan under warranty, but I was still charged for the ... read more
I'm a Realtor and have to have radon mitigation done a couple times a year. My normal person was not available so I called SWAT. After the job was done and paid for, I kept getting bills emailed to me so I emailed and they said there was an additional charge of $299 for a "coring charge" which is when they have to use a different drill to drill through stone. I responded that there was no stone, just a regular block foundation. No one ever responded so I thought they may have removed the charge. Nope, got another bill emaile... read more
Custer service is a zero out of 10. They installed a radon system for me years ago. Their install looked great. The fan stopped working over a month ago. I called, emailed, did their online chat and it took over 3 weeks for someone to finally reach out. They got my CC number to send a tech out. Apparently they needed $200+ to do that. Now my fan is running so I’ve tried to contact them to say they don’t need to come. Nobody has contacted me back.
Nothing but a scam. Just know that you will have to pay a hefty service charge to replace the cheap junk motor every year or so. I wish I could give them no stars. Total ripoff!
SWAT Environmental has a 2.4 star rating with 23 reviews.
SWAT Environmental is open now. It will close at 3:00 p.m.
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