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Swarovski Twin Cities at Eagan
- Consumer Goods
- Eagan, MN
About this business
Location details
3965 Eagan Outlets Pkwy East, Eagan, MN, 55122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Very disappointing experience with both the store and Swarovski customer service. I placed a same-day Click & Collect order before Valentine’s Day and received confirmation that the order was received and would be prepared for pickup. After waiting over 2 hours with no update, I called the store while driving there and was told they could not even see my order because they had not refreshed their system. After finally finding the order, I was then informed the store would close earlier than the hours listed online. The situa... read more
Today I came to repair two pieces that broke and need to be mailed out and glued. The online customer service group said I needed was proof of purchase and to go to my local store. When arriving for repairs for the third time in 2 months, the supervisor was very aggressive and condescending. When I called customer service while at the store the team member said they could provide the box. She denied assistance and was extremely unprofessional. Note to future purchases, for to MOA vs Eagan outlet.
Frequently asked questions about Swarovski Twin Cities at Eagan
How is Swarovski Twin Cities at Eagan rated?
Swarovski Twin Cities at Eagan has a 4.2 star rating with 51 reviews.
When is Swarovski Twin Cities at Eagan open?
Swarovski Twin Cities at Eagan is closed now. It will open at 10:00 a.m.
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