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Swarovski Outlet

3.8

About this business

Swarovski is Grapevine, offers an array of collections which include Jewelry, Fashion accessories, Watches, Figurines, and Home accessories. 

Location details

3000 Grapevine Mills Pkwy #206, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.890 reviews
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Jasxciii's profile image
Jasxciii 
on Google
a month ago

Sydney was absolutely great! She was so kind and very helpful! I recommend asking for her for your jewelry needs! 

dhivahar mahendhiran's profile image
dhivahar mahendhiran 
on Google
2 months ago

Cutomer service is a disaster. If yu dont know your store policy, you shouldnt be working. Paying premium for poor service in return. Not stepping into this outlet ever again ! 

Lauren Edwards's profile image
Lauren Edwards 
on Google
2 months ago

Ok! So Nancy and Paige were so fantastic. My return process went seamlessly. The customer service and professionalism from both these ladies is absolutely top notch. I was actually very apprehensive about doing my in policy return because of prior reviews on google. So much so that prior to arriving to the store I called customer service to make sure I was in policy. Thank you Ladies! 

It’s me Aishwarya Vishnuvardhan's profile image
It’s me Aishwarya Vishnuvardhan 
on Google
2 months ago

Poor service I lost my enamel on my chain but there is no alternative for it and they are asking to pay for service i never thought my chain would damage in that manner Iam not satisfied for the service and quality 

Erica Chapman's profile image
Erica Chapman 
on Google
3 months ago

Unknowledgeable staff & terrible customer service. I would recommend shopping online or visiting another location. I’m a frequent Swarovski shopper and will never visit this location again. If you chose this location maybe avoid heavy set Hispanic woman. She is possibly the manager but is incompetent. 

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Frequently asked questions about Swarovski Outlet

How is Swarovski Outlet rated?

Swarovski Outlet has a 3.8 star rating with 90 reviews. 

When is Swarovski Outlet open?

Swarovski Outlet is closed now. It will open tomorrow at 10:00 a.m. 

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