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Swarovski

3.8

About this business

Location details

15900, San Antonio, TX, 78256, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.832 reviews
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Irina B.'s profile image
Irina B. 
8 years ago

Horrible customer service. They refused to honor their return policy by saying they don't know how to record the transition. ???!!!! 

Hadel G.'s profile image
Hadel G. 
9 years ago

The worst customer service I've ever experienced. In a place where customers come in and spend at least $300 the least you can expect is good customer service. We were not greeted at all upon entrance. There was a girl that had a hijab on that kept leaving the floor to go in the back room and eat and she would come back with a mouth full of food. There was an Indian girl that was rude and kept getting into arguments with her coworker who was a Hispanic woman and was much older than she was. So unprofessional, I can not even ... read more

Ricki A.'s profile image
Ricki A. 
9 years ago

Love love love Swarovski!!! They have a beautiful selection of Swarovski crystals that are figurines to jewelry. 

Jasmine O.'s profile image
Jasmine O. 
11 years ago

Great service when you make a purchase in the store, however would not recommend to buy from them online. They have a great warranty though, if your jewlery gets damaged they fix it and send it back. 

Mona U.'s profile image
Mona U. 
12 years ago
rhinestonecowgirlz's profile image
rhinestonecowgirlz 
13 years ago

AWFUL CUSTOMER SERVICE!! I would give them zero stars, but you can't leave a review without giving at least one star!!! When my husband realized a Christmas gift he purchased for me was nothing more than "Made in China" garbage, we went back to the store to return the item, well within the allowed return period. Suffice it to say, the employees are very kind when you are there to make a purchase, but when they realize you are making a return, not an exchange and that you don't want store credit, their tone changes very quick... read more

Kendra G.'s profile image
Kendra G. 
14 years ago

Awesome mall. They have all of the stores that I love!!! 

bi_7000's profile image
bi_7000 
15 years ago

We stopped at Lenox grill for lunch during the week. The food was great and very reasonably priced. I particularly liked the professionalism of the waiter. We were a part of 6 and he did a great job taking care of all of us. The food came fast and the drinks were quickly refilled. 

Frequently asked questions about Swarovski

How is Swarovski rated?

Swarovski has a 3.8 star rating with 32 reviews. 

When is Swarovski open?

Swarovski is closed now. It will open at 12:00 p.m. 

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