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Swarovski
- Consumer Goods
- Etobicoke, ON
About this business
Location details
25 The West Mall, Etobicoke, ON, M9C 1B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I visited the Swarovski store this afternoon to buy a bracelet as a gift and was extremely disappointed with the service I received from the lady working there (I believe her name was Madeline). She was rude throughout the entire sales process, even though I was quick and straightforward. I also had trouble creating my account with the store because she entered my name and email incorrectly. When I politely asked her to double-check, she reluctantly showed me the screen with clear irritation. It was very uncomfortable, and I... read more
Completely clueless company. Third time this store let me down. It's too bad my partner likes the products as I have had to deal with this company. Have spent many thousands there. The person was unable to be helpful and let a very large sale walk away. Sorry for asking for their most expensive ring. I don't mind it not being in stock but at least order it for me. She was unable to do that. Any other store would easily do that and take my business. My mistake and I will take my business elsewhere from now on unless there ord... read more
Completely clueless staff. Third time this store let me down. It's too bad my partner likes the products as I have had to deal with this store. Have spent many thousands there. The person was so unhelpful and let a very large sale walk away. Sorry for asking for their most expensive item. I don't mind it not being in stock but at least order it for me. She was clueless as to how to do that. Any other store would easily do that and take my business. My mistake and I will take my business elsewhere from now on. If the manager ... read more
Fabulous customer service, update: I returned this morning to collect my tennis bracelet which had been in repair for a lost crystal, again the customer service was exemplary and top notch!
Frequently asked questions about Swarovski
How is Swarovski rated?
Swarovski has a 3.8 star rating with 119 reviews.
When is Swarovski open?
Swarovski is open now. It will close at 9:00 p.m.
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