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Swarovski
- Consumer Goods
- Burnaby, BC
About this business
Location details
4700 Kingsway, Burnaby, BC, V5H 4N2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I am extremely disappointed with the customer service we experienced at this jewelry store on **July 1st(afternoon).**The Asian lady who was working that day was incredibly rude and unprofessional towards my friends. They were purchasing a couple of gift items and my friends haddiscount too, yet instead of treating them with respect, she spoke in a very rude tone and displayed an unnecessary amount of attitude throughout the entire interaction. It felt as though customers taking advantage of a sale were not welcome. She was ... read more
The employee Parisa is very condescending. She needs to have her role re-evaluated as both her customer service skills and comprehension skills are lacking.
Purchased a gift for my wife and wasn’t sure about her size so I bought the one I thought would fit her. Next day we wanted to exchange sizes and rep Parisa assisted us. Honestly she was kind of rude and always had snarky comments throughout the transaction. I think this place needs a refresh of new staff apparently according to the other reviews. The customer service here is terrible they all look like they don’t want to work here lol. The helpful rep Shady sadly quit before l was able to exchange probably cause the workpla... read more
Had an amazing experience today this sales person Hayden was absolutely above and beyond. Truly recommend this place
Frequently asked questions about Swarovski
How is Swarovski rated?
Swarovski has a 3.2 star rating with 113 reviews.
When is Swarovski open?
Swarovski is closed now. It will open at 10:00 a.m.
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