Swarovski's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Swarovski

3.2

About this business

Location details

4700 Kingsway, Burnaby, BC, V5H 4N2, Canada

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.292 reviews
Select a rating
Ky Le's profile image
Ky Le 
on Google
2 weeks ago

The staff here are very disrespectful to customers. When I entered the store, there were three employees who were free but no one wanted to assist me. Then a younger staff member was asked to serve me, but throughout the entire buying and selling process, the atmosphere in the store was very cold and it seemed like they didn’t want to help me at all. I did purchase a product, but I feel that the way they operate here is very poor. 

Satvir Kaur's profile image
Satvir Kaur 
on Google
a month ago

I visited Swarovski with a friend to find a gift, and Sahana, the crystal specialist, was fantastic! She was knowledgeable, helpful, and patient in finding the perfect gift for us. However, our experience was somewhat marred by the behavior of another South Asian staff member, who seemed unprofessional and distracted. She was really rude in her interactions with both customers and coworkers. She didn’t know how to interact with people. Unfortunately, this overshadowed the otherwise great service we received from Sahana. Perh... read more

Ava Gil's profile image
Ava Gil 
on Google
2 months ago

tried to go into the store at 8:15pm on a wednesday (06/11/25) and they were already closed. wouldn’t let us in even though they should close at 9pm. 

jasson soni's profile image
jasson soni 
on Google
3 months ago

store rep Gracy, and manager Nadia were very helpful and patient. went above and beyond for customer satisfaction and would highly recommend asking for either of them for any of your needs 

SAPNA SHARMA's profile image
SAPNA SHARMA 
on Google
4 months ago

Sales associate Gracy was suuppperr sweet and helpful. She went through all the earrings for me as I was unsure with my choice. Give that girl a raise! Thank you so much Gracy for you help. 

View all google reviews

Frequently asked questions about Swarovski

How is Swarovski rated?

Swarovski has a 3.2 star rating with 92 reviews. 

When is Swarovski open?

Swarovski is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com