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Swarovski
- Consumer Goods
- Surrey, BC
About this business
Location details
10355 152 St Unit #1225, Surrey, BC, V3R 7C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I went here awhile ago but the middle aged lady with an accent is sooooo rude, passive agressive and diminishing. Most unfriendly location ive ever been to
Had a wonderful experience at Swarovski Guildford thanks to Jamil. For such a young salesperson, he was incredibly professional, cheerful, and knowledgeable. His friendly attitude and excellent recommendations helped us find the perfect pieces for our family. A superb salesman with a bright future ahead. Highly recommended!
I’ve spent thousands at Swarovski Guildford over the last 10 years — minimum 2 purchases every single year. That loyalty ended today. Walked in with my family for Mother’s Day and was treated like a criminal. The assistant manager and manager, Sophie, stalked us around the store, staring us down non-stop as if we were there to steal. I’ve never been so disrespected in a store I’ve supported for a decade. You don’t hover over loyal customers like security guards. You don’t make families feel like thieves on Mother’s Day. Comp... read more
Worst experience. We asked about returning a ring past the 14-day policy and showed our chat with their live agent. Instead of helping, the sales associate dismissed it and even asked if it was “ChatGPT.” Unprofessional and disrespectful. Never again.
This was a while ago but I never forgot my experience here. The manager was annoying to deal with. I came in after I placed an order and she was sort of giving me crap that I came in before I got the other pick up email I was supposed to get. Uhhh big deal lady, there’s literally no other customer in the store you need to deal with, just grab it and give it to me… I almost got to the point where I would’ve said screw it, refund me right now, I’m not buying anything here, learn to treat customers with respect not like they’re... read more
Frequently asked questions about Swarovski
How is Swarovski rated?
Swarovski has a 3.6 star rating with 115 reviews.
When is Swarovski open?
Swarovski is open now. It will close at 9:00 p.m.
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