Swarovski

Jojchi 

on Google

2 weeks ago

An item was priced incorrectly, I asked them to honor the price as per Quebec Law, the manager did not want to do so. I’m very disappointed in this service as well as the stores lack of ability in honoring consumer protection laws. I will no longer be shopping there. 

Joe Nas 

on Google

a month ago

Excellent service, ambiance chaleureuse et personnel très accueillant. 

dent cinq 

on Google

2 months ago

Service vraiment décevant. Je n'ai pas vu un seul sourire de la part des employées. Samira a été particulièrement froide et désagréable. Quand on travaille en service à la clientèle, il est essentiel d'accueillir les clients avec courtoisie, de les écouter et de leur offrir un bon service. Malheureusement, ce n'était pas du tout le cas dans ce magasin. Je n'y retournerai certainement jamais. À titre de comparaison, au magasin Swarovski d'Anjou, le personnel est toujours poli, accueillant et professionnel. 

Judit Kovács 

on Google

2 months ago

I had a wonderful experience at the Swarovski store in Carrefour Laval. I received a beautiful piece of jewelry as a birthday gift from my in-laws, but I wanted to exchange it for something that suited my style a little better. Yousra was incredibly kind, patient, and helpful throughout the entire process. She let me try on three different pieces of jewelry, offered thoughtful advice and made the experience enjoyable from start to finish. Thanks to her excellent customer service, I found the perfect piece and was able to com... read more