Swarovski

daisy marie Reyes 

on Google

3 months ago

I visited this location on March 20 to purchase a pair of earrings, and my experience was very disappointing. The employees were rude and ignored us, focusing on other things instead of asking if we needed help. Then also i politely told this male employee that i wanted to buy and he rudely asked if i wanted to try one when we said we wanted to buy right their and then … Both employee only spoke Spanish and was unable to assist us in English, which made communication difficult. I also had a previous experience at this same l... read more

Jennifer Reyna 

on Google

4 months ago

If I could give zero stars I would’ve. When I entered, 2 employees were conversing and ignored me. I speak to one of them, Veronica on how I want a refund. I provide the receipt and the item in perfect condition. She then gave me a look and tells me she can’t because they’re ‘damaged’. I tell her they’re brand new and worn for one day. Has a whole attitude, scoffing as I explain how they’re not damaged. Rolls her eyes and tells me that I either have to keep or exchange for another item. I agree, so I get another item which w... read more

Michelle Sepulveda 

on Google

5 months ago

I’ve purchased several pieces of jewelry. I personally prefer the diamonds from this store over the jewelry from pandora and Kate spade, but after today I decided to stop buying from this store. Horrible customer service. No one attended me upon entry and the lady I asked helped to she looked at me with attitude and as if I was going to steal something. 

Anonymous 

on Google

2 years ago

Terrible customer service, the girl with glasses who was in the register attends in a very despotive way, without consideration and giving attitude to the customer. They should pay more attention to the type of people they hire and look for people with education who know how to do their job, since they work at COSTUMER SERVICE and still put on their buns giving attitude, what a lack of education. We never go to this terrible store again. 0 stars 

Gael Barrientos 

on Google

2 years ago

Terrible customer service, the girl with glasses who was in the register attends in a very despotive way, without consideration and giving attitude to the customer. They should pay more attention to the type of people they hire and look for people with education who know how to do their job, since they work at COSTUMER SERVICE and still put on their buns giving attitude, what a lack of education. We never go to this terrible store again. 0 stars