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Swarovski

3.4

About this business

Location details

5 Woodfield Mall D-344, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.493 reviews
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James Benton's profile image
James Benton 
5 days ago

I’m not sure what the negativity is about. I went in looking for a gift for my sister and they were very helpful. I think the one star reviews are the people coming here mad about something else and taking out on the employees. The Latina woman was very helpful, help me fully decide without being too pushy. Overall I say it was a good vibe and they’re doing great for being pack. 

Kathy's profile image
Kathy 
a week ago

I went to this store to find a gift for my friend. One pretty lady she is name Dina helped me so quick to make choose. I wanted to buy earrings but finally I bought set. Dina you are really professional. Thank you so much! 

Heather Breyne's profile image
Heather Breyne 
a month ago

I dropped off an order to get repaired 8-22-25. They told me it was going to be 6 to 8 weeks to find out if my order could be repaired or not. The sales associate was not optimistic that it could be fixed. And I understood that. However I just purchased this bracelet for almost $200 maybe 3 months prior to this moment in the Seattle airport. I love the jewelry in the shop it is absolutely wonderful I could spend so much money here. The fact that I had to wait so long to find out that my bracelet was unrepairable they called ... read more

M C's profile image
M C 
a month ago

Didn’t understand how the reviews could be mostly negative until I made a trip out there to check out some items in person. Wanted to compare a few items before purchasing a gift. The woman with dark roots and I guess blonde hair and grey brow (yes tatted) was rude from the jump - this is Swarovski which is the Coach of jewelry stores - costume jewelry basically; but her snobby attitude with the eye rolls were just screaming repulsiveness. She lost a customer for the store. I will be purchasing from anywhere but this locatio... read more

Lilian A's profile image
Lilian A 
3 months ago

Product availability: 0 stars The employee (I think her name is yusra) should keep her “nose” out of people's business and avoid asking irrelevant questions, unless it's about what I want to buy. I'm not unfriendly, but I'm a customer, not an acquaintance. More respect, please. 

Frequently asked questions about Swarovski

How is Swarovski rated?

Swarovski has a 3.4 star rating with 93 reviews. 

When is Swarovski open?

Swarovski is closed now. It will open at 10:00 a.m. 

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