Swan Medical Group - Dr. Peter Oosthuizen

paul foster 

on Google

2 years ago

I used to rate this surgery highly until a very important diagnosis was missed .I have sinced moved elsewhere. Now my mother needed ambulance transfer and her Doctor wasnt available to authorize this ,, so my 94 year old father has a bill for $511. Reception were rude and unhelpful, saying i couldnt contact the Doctor to get him to write a note to St Johns and they couldnt help. I am told my mothers Dr is in Port Hedland and they cant tell me when he is back. An officious unhelpful receptionist who has cost us $511. Some Drs... read more

Nick Ruiz 

on Google

6 years ago

This place runs on queue based appointments so you can't book in advance, but knowing that all you do is turn up and get given a time frame to come back in. It gives you the freedom to not have to wait in the waiting room for 30+ minutes. Although if you do have a preferred doctor it's a good idea to call up and check if they're in today. Other than that all the staff are friendly, helpful and professional. I would definitely recommend this practice 

Ashley Glossop 

on Google

7 years ago

Appointment at 1300 and im still waiting at 1500. Others that came in after me are all going in before me. Next time ill take my risk of dying. 

callum Ari 

on Google

7 years ago

I set up an appointment to see a doctor at the practice got there a little early the receptionist said go sit in the waiting area , there is only 1 person in front of you, i waited 50 minutes , 3 others had gone in before me. During my time in the waiting area others were also disgruntled that they were waiting far too long . i believe they over book the amount of patients to see doctors. It appears A DOCTORS TIME IS IMPORTANT AND TO BE COMPENSATED FOR YET A PATIENTS TIME IS NOT. If you value your time go elsewhere because t... read more