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Suzanne Brown Agency-Insurance
- Auto Insurance
- Houston, TX
About this business
Location details
11999 Katy Fwy #635, Houston, TX, 77079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unfortunately I have to agree with other posts on here about this insurance agency. I can't get them to reply to emails and I have been waiting 3 weeks for a reply with my homeowner insurance.I was told I would have an answer Friday well 3 weeks later nothing and no reply to emails. I have now cancelled 5 of my policy's and changed agency's im much happier. My new agent got 5 policy's quoted in 2 days. I have been waiting 3 weeks for a reply on just one policy with this agency. They were supposed to shop my boat policy and n... read more
Can't get anyone to service my policy update. Looking at other options after being with them for years.
Agency started out really good. Worked with Macy. If the rating was for Macy, i would give 5 stars. But over the last couple years, we somehow ended up with an agent, Lisa Cahn. She is no good. Terrible at communicating. I had to send 5, 6, 7 emails and demand a reply in order to get her to communicate with me. I had sent an email about filing a claim. She never replied, ever. We cancelled the policy. Just really need an agency that will communicate in a timely manner. If you need this too, find another agency for your insur... read more
Agency started out really good. Worked with Macy. If the rating was for Macy, i would give 5 stars. But over the last couple years, we somehow ended up with an agent, Lisa Cahn. She is no good. Terrible at communicating. I had to send 5, 6, 7 emails and demand a reply in order to get her to communicate with me. I had sent an email about filing a claim. She never replied, ever. We cancelled the policy. Just really need an agency that will communicate in a timely manner. If you need this too, find another agency for your insur... read more
They make shopping for insurance super simple. I've even "spot" checked with outside carriers to ensure I'm still getting the cheapest rate and so far so good. They make switching insurance carriers super easy too. I can't recommend this place enough. They e helped me save thousands!
Frequently asked questions about Suzanne Brown Agency-Insurance
How is Suzanne Brown Agency-Insurance rated?
Suzanne Brown Agency-Insurance has a 4.7 star rating with 175 reviews.
When is Suzanne Brown Agency-Insurance open?
Suzanne Brown Agency-Insurance is open now. It will close at 6:30 p.m.
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