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Specialties Sutter Health's new $284 million dollar state-of-the-art hospital opened October 25, 2014. Sutter Santa Rosa Regional Hospital provides the full range of award-winning care and services as did the former Chanate Campus including: intensive care; emergency services; obstetrics, nursery care and level III neonatal intensive care; medical and surgical services; comprehensive cardiac services; supporting ancillary services; and a full range of women's reproductive health services. History Established in 2005. Establi... read more
30 Mark West Springs Rd, Santa Rosa, CA, 95403, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to 11:59 p.m. | |
Tue | 12:00 a.m. to 11:59 p.m. | |
Wed | 12:00 a.m. to 11:59 p.m. | |
Thu | 12:00 a.m. to 11:59 p.m. | |
Fri | 12:00 a.m. to 11:59 p.m. | |
Sat | 12:00 a.m. to 11:59 p.m. | |
Sun | 12:00 a.m. to 11:59 p.m. |
We've had many bad experiences with them, they have deleted the previous on call ER doctor opinion in favor of the current on call doctor. Currently they discharged an immediate family member with internal bleeding in hopes it would "go away on its own", and according to their on call GI "Not important". They offered to do an endoscopy or send them home, then retracted the offer to do the endoscopy and discharged without doing anything. They did not wait for the care team from a different hospital to coordinate a transfer to... read more
Business response:
Hello Ashley, We take these claims seriously and would like to connect you to someone who can address your concerns. Please private message me your name and phone number, and we'll talk next steps. We hope you're open to our support, and look forward to hearing from you. Best, Hugo, Social Care Team
ABSOLUTELY TERRIBLE. Took 3 times asking for help for them to help. And then when they finally realized something was wrong, they didn’t even look at my fathers past history with them. We had to tell multiple nurses his own medical history with them. You would expect that when you’ve been in and out of the hospital for a year, they would at least pay attention to you or like look up why you were there in the past. If you don’t care about your patients don’t work in the medical field.
Business response:
Hello Naea, I'm sorry to read this and hope you're father is doing well. We take your feedback seriously and recommend contacting the Patient Relations team. They can address your concerns and can be reached at 707-576-4000. We hope you're open to our support and hope to hear from you. Hugo, Social Care Team
excelente Doctores y enfermeras
Business response:
Nos esforzamos por brindar la mejor experiencia posible y estamos felices de escuchar esto. ¡Gracias por compartir! - Equipo de Atención Social
Unprofessional. They think because they have people with COVID to act like they’re first priority and not others going through other health problems.
I had a Widowmaker heart attack on 5/20/2020 and all I can say is Sutter is the best. There staff from the cardiologists to the housekeepers are the most caring and dedicated group I have ever seen. I want to especially thank the nurses in the cardiac ward. Everything was thoroughly explained to me and done with care and a high degree of skill. I don't recommend having a heart attack but if you do, Sutter is the place to be. On a scale from 1 to 5 with 5 being excellent, I give Sutter a 10.
3 surgeries for compound fracture 2018 another surgery today cut into my neck remover tumor. Hands down best hospital ever. Jennifer and Macy a special thinks you’re the best and know how to make a guy relax in a scary time. Thank you from bottom of my heart.
because my 63 yr old diabetic mother fell and broke her left humerus and all we got was over 10hrs in the E.R. and no admission for medical monitoring...worst place ever!
Sutter Santa Rosa Regional Hospital: Emergency Room has a 3.6 star rating with 238 reviews.
Sutter Santa Rosa Regional Hospital: Emergency Room is open now. It will close at 11:59 p.m.
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