Sutter Santa Rosa Regional Hospital: Emergency Room's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sutter Santa Rosa Regional Hospital: Emergency Room

3.6

About this business

Specialties Sutter Health's new $284 million dollar state-of-the-art hospital opened October 25, 2014. Sutter Santa Rosa Regional Hospital provides the full range of award-winning care and services as did the former Chanate Campus including: intensive care; emergency services; obstetrics, nursery care and level III neonatal intensive care; medical and surgical services; comprehensive cardiac services; supporting ancillary services; and a full range of women's reproductive health services. History Established in 2005. Establi... read more

Location details

30 Mark West Springs Rd, Santa Rosa, CA, 95403, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.6238 reviews
Select a rating
Ashley Nicole Nuñez's profile image
Ashley Nicole Nuñez 
4 years ago

We've had many bad experiences with them, they have deleted the previous on call ER doctor opinion in favor of the current on call doctor. Currently they discharged an immediate family member with internal bleeding in hopes it would "go away on its own", and according to their on call GI "Not important". They offered to do an endoscopy or send them home, then retracted the offer to do the endoscopy and discharged without doing anything. They did not wait for the care team from a different hospital to coordinate a transfer to... read more

Business response:

Hello Ashley, We take these claims seriously and would like to connect you to someone who can address your concerns. Please private message me your name and phone number, and we'll talk next steps. We hope you're open to our support, and look forward to hearing from you. Best, Hugo, Social Care Team 

Naea Kaluahine's profile image
Naea Kaluahine 
4 years ago

ABSOLUTELY TERRIBLE. Took 3 times asking for help for them to help. And then when they finally realized something was wrong, they didn’t even look at my fathers past history with them. We had to tell multiple nurses his own medical history with them. You would expect that when you’ve been in and out of the hospital for a year, they would at least pay attention to you or like look up why you were there in the past. If you don’t care about your patients don’t work in the medical field. 

Business response:

Hello Naea, I'm sorry to read this and hope you're father is doing well. We take your feedback seriously and recommend contacting the Patient Relations team. They can address your concerns and can be reached at 707-576-4000. We hope you're open to our support and hope to hear from you. Hugo, Social Care Team 

Carrillo Camacho Leetty MLetty Letty's profile image
Carrillo Camacho Leetty MLetty Letty 
recommend  Recommended
4 years ago

excelente Doctores y enfermeras 

Business response:

Nos esforzamos por brindar la mejor experiencia posible y estamos felices de escuchar esto. ¡Gracias por compartir! - Equipo de Atención Social 

Gerardo Rivera Garcia's profile image
Gerardo Rivera Garcia 
4 years ago

Unprofessional. They think because they have people with COVID to act like they’re first priority and not others going through other health problems. 

Aram Thuesen's profile image
Aram Thuesen 
recommend  Recommended
4 years ago

I had a Widowmaker heart attack on 5/20/2020 and all I can say is Sutter is the best. There staff from the cardiologists to the housekeepers are the most caring and dedicated group I have ever seen. I want to especially thank the nurses in the cardiac ward. Everything was thoroughly explained to me and done with care and a high degree of skill. I don't recommend having a heart attack but if you do, Sutter is the place to be. On a scale from 1 to 5 with 5 being excellent, I give Sutter a 10. 

Jason Short's profile image
Jason Short 
recommend  Recommended
4 years ago

3 surgeries for compound fracture 2018 another surgery today cut into my neck remover tumor. Hands down best hospital ever. Jennifer and Macy a special thinks you’re the best and know how to make a guy relax in a scary time. Thank you from bottom of my heart. 

Francia Kappeler's profile image
Francia Kappeler 
5 years ago
Judy Bedient's profile image
Judy Bedient 
recommend  Recommended
5 years ago
Jose Alas's profile image
Jose Alas 
5 years ago

because my 63 yr old diabetic mother fell and broke her left humerus and all we got was over 10hrs in the E.R. and no admission for medical monitoring...worst place ever! 

Frequently asked questions about Sutter Santa Rosa Regional Hospital: Emergency Room

How is Sutter Santa Rosa Regional Hospital: Emergency Room rated?

Sutter Santa Rosa Regional Hospital: Emergency Room has a 3.6 star rating with 238 reviews. 

When is Sutter Santa Rosa Regional Hospital: Emergency Room open?

Sutter Santa Rosa Regional Hospital: Emergency Room is open now. It will close at 11:59 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com