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Sussman-Automatic Mr. Steam
- Manufacturing
- New York, NY
About this business
Sussman Automatic Corporation offers a wide variety of steam and sauna products, including towel warmers, shower speakers, shower seats and aromasteam and chromasteam systems. It markets its products under the brand name of mr.steam. Headquartered in Long Island City, N.Y., the company has been operational for more than 50 years. It serves architects, builders, remodelers and consumers. In addition to providing private luxury enhancements for residential use, the company s products service a wide array of hotels, resorts, he... read more
Location details
4320 34th St, New York, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WORLD CLASS CUSTOMER SERVICE It gives me great pleasure to write this review and recognize Allegra ,Customer Service Manager, at Mr. Steam. It is rare in this day and age that you find a company whose customer service truly solves problems and leaves their customers beyond satisfied with their decision to choose that brand. I could not say enough positive things about the lengths Allegra and team went to to assist me with replacement parts. If you are considering a steam bath, Mr. Steam has my highest recommendation.
The solenoid water output on a new unit was cracked and sheered off. Discovered when the unit was turned on the first time. Contacted technical support and they replaced the solenoid unit along with the PC board that had gotten wet. Outstanding service.
Unit was leaking from the water solenoid right off the hop. Contacted Mr. Steam and replacement part came within a few days or week max. Ever since it was installed, this unit has been a phenomenal addition to our lives and we use it almost everyday. Couldn’t be happier and recommend this to anyone and everyone looking to add some spa like, steam action in their life. Won’t be disappointed. 👍🏽👍🏽🔥 ⭐️⭐️⭐️⭐️⭐️
Best service provider. fast response and problem solving oriented. I got the help I asked for.
I contacted Mr. Steam about an issue. The customer service was excellent. We were able to identify the problem with Ron's assistance and they are sending replacement part. Mr. Steam stands behind their product and they have the support to back it up. Not many companies answer the phone and have it where you can talk with a real person. Highly recommend.
Frequently asked questions about Sussman-Automatic Mr. Steam
How is Sussman-Automatic Mr. Steam rated?
Sussman-Automatic Mr. Steam has a 4.6 star rating with 32 reviews.
When is Sussman-Automatic Mr. Steam open?
Sussman-Automatic Mr. Steam is open now. It will close at 4:00 p.m.
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