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Sussex Insurance - Vernon
- Insurance
- Vernon, BC
About this business
Location details
Inside Superstore, 5001 Anderson Way, Vernon, BC V1T 9V1, Canada, 5001 Anderson Way, Vernon, BC, V1T 9V1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
"Terrible experience with this insurance company. This is my second time here but the indian representative I dealt with was completely unprofessional and rude. He seemed uninterested in helping me and made unreasonable demands. The final straw was when he questioned my ability to pay a few months of insurance, lecturing me about the amount in a condescending tone. Clearly, customer service is not a priority here. Would not recommend
I’ve had decent experiences here in the past, but on my recent visit I was called days later to be told I had missed a signature on my paperwork. This requires me to drive back into town to fix it. I felt rushed during the process, and in my opinion agents should ensure paperwork is completed the same day to avoid this kind of issue. It also seemed like the agent was blaming me for missing the signature & had an attitude about it. Disappointing, especially since I don’t live nearby
I could not understand the person on the phone.
The east Indian man who works here was extremely rude, unprofessional, and clearly doesn’t care about his customers. He refused to try and contact ICBC about an issue i was having with transfer of ownership and said that it was out of his hands but when i contacted ICBC myself, they stated that he just refused to do it. Extremely lazy worker who is rude and disrespectful
He was very super helpful and I'm going to courteous and efficient. I'd recommend that anytime
Frequently asked questions about Sussex Insurance - Vernon
How is Sussex Insurance - Vernon rated?
Sussex Insurance - Vernon has a 4.2 star rating with 133 reviews.
When is Sussex Insurance - Vernon open?
Sussex Insurance - Vernon is open now. It will close at 7:00 p.m.
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