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Sussex Insurance - Richmond
- Insurance
- Richmond, BC
About this business
Location details
Inside Superstore, 4651 Number 3 Rd #130, Richmond, BC, V6X 2C4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
1 Star – Worst Experience (Twice!) I’ve had terrible experiences twice at Sussex Insurance Richmond. This time, I went in to cancel my motorcycle insurance, which is under my wife’s name. She doesn’t have a driver’s license and recently lost her BCID, which hasn’t been delivered yet due to the Canada Post strikes. She brought her passport as her primary ID and we had our license plates ready to return. As soon as we entered, the staff insisted they needed a driver’s license. We explained the situation clearly, but they st... read more
Terrible experience. They simply didn’t want my business. Made up multiple excuses (none true) as to why they couldn’t help me. “ICBC is closed today” - it wasn’t. “You need to make an appointment” - the office was empty, I was the only customer. “You need to have the trailer with you” - I didn’t, as confirmed by another office on the same day. Rude and unhelpful. They shouldn’t be licensed to sell insurance for ICBC.
The lady was rude and seemingly bothered that i was even there having to deal woth a customer. Proceeded to do exactly the opposite of what i requested which was change my vehicle purpose policy costing me $400+ dollars for that ladys negligence. With her attitude it almost seemed deliberate
Had to drive 1 hour to surrey because even the manager here does not know how to do a temporary operation permit without registration. If u dont know how to do it who does?
Great customer service from a guy who hates his job. 😆
Frequently asked questions about Sussex Insurance - Richmond
How is Sussex Insurance - Richmond rated?
Sussex Insurance - Richmond has a 3.3 star rating with 124 reviews.
When is Sussex Insurance - Richmond open?
Sussex Insurance - Richmond is closed now. It will open at 9:00 a.m.
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