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Sussex Insurance - New Westminster

3.3

About this business

Sussex Insurance - New Westminster is located inside the Walmart on Boyd St and Howes St, close to the Starlight Casino in New Westminster, British Columbia. Our office is located to the right of the main entrance. Insurance services available in English, Mandarin and Cantonese. We offer auto, home, travel, business, marine & recreational insurance. Hours: 9am-8pm, 7 days a week! 

Location details

Inside Walmart, 805 Boyd St, New Westminster, BC V3M 5X2, Canada, 805 Boyd St, New Westminster, BC, V3M 5X2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 3:00 p.m.
WedClosed
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
3.359 reviews
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Angelina's profile image
Angelina 
on Google
a month ago

He made me wait for more than an hour and when the other salients were done he didn’t helped me instead he took another client who came after me and he was very rude and disrespectful and didn’t even helped me out horrible place to be at 

Ceili Webber's profile image
Ceili Webber 
on Google
3 months ago

i am throughly disappointed. clearly the employee did not listen to me. he ended up adding things to my policy that i did not want. and incorrectly entering in my deductible. this was the first car i have ever purchased insurance for and i was going to pay $50 more than i should’ve every month because of his error. thank heavens i called westland insurance and got it sorted. save your money and time by going somewhere else. listen to the bad reviews!!! this place sucks 

Fatemeh Jamshidi's profile image
Fatemeh Jamshidi 
on Google
4 months ago

Lack of knowledge, super slow, not responsible 

Jason B's profile image
Jason B 
on Google
8 months ago

The absolute worst experience I've ever had at an auto plan agent. My father was terminal with cancer, so transferred his vehicle to me in his last weeks, to make it easier. He was bedridden and could not go in. He passed and I went in with his death certificate to cancel his insurance which is now on nothing as he no longer had a vehicle and was now deceased... The guy says he can't, he needs me to go get the official certificate notorized... I said no, I'm not paying money to cancel this. I called icbc directly and the guy... read more

N CC's profile image
N CC 
on Google
9 months ago

I'm sure the guy behind the counter knows a little English but I'm not sure. For the 3rd time using these guys in the last year he had to phone someone as to how to do something and today he was flat out wrong. I ended up at another agent's office who did what I requested in 5 minutes 

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Frequently asked questions about Sussex Insurance - New Westminster

How is Sussex Insurance - New Westminster rated?

Sussex Insurance - New Westminster has a 3.3 star rating with 59 reviews. 

When is Sussex Insurance - New Westminster open?

Sussex Insurance - New Westminster is closed now. It will open tomorrow at 9:00 a.m. 

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