This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sussex Insurance - Kingsgate Mall
- Insurance
- Vancouver, BC
About this business
Location details
370 E Broadway #130, Vancouver, BC V5T 4G5, Canada, Vancouver, BC, V5T 4G5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I've been patronizing Sussex Insurance, Kingsgate Mall, Vancouver for over 10 years. This week I went to renew my car insurance but forgot to bring my phone. My car is in storage next door to the mall. The Sussex agent walked with me to my car to photograph my odometer so I could get my discount. That's service above and beyond the call. They're great, helpful people who have owned and operated that franchise since 1999. Highly recommend!!
Poor customer service.
Customer service is awful they a man and two women wouldn't listen told me to wait to make sure the bank isn't taking money out of my account I tried to explain they haven't in last three months cause even if money wasn't in my account the bank would charge me NSF I would get charged 45 dollars. I was late paying my insurance cause of them which cost me extra 35 dollars. Go to the North Vancouncer location in Superstore they are friendly non argumentive and understand what you need. I will definitely not being going back to ... read more
TERRIBLE service. The old man working there is arrogant and speaks down to customers like they are stupid, zero customer skills. Felt very racist. I grabbed my stuff and walked out, got excellent service down the street. Avoid this place at all costs, they don't deserve to be in business. Unprofessional and disappointing.
The manager of this location is extremely rude and has no empathy at all, even after explaining I was in a car accident that put me in the hospital and totalled my car. Never would I recommend going to this location.
Frequently asked questions about Sussex Insurance - Kingsgate Mall
How is Sussex Insurance - Kingsgate Mall rated?
Sussex Insurance - Kingsgate Mall has a 3.6 star rating with 221 reviews.
When is Sussex Insurance - Kingsgate Mall open?
Sussex Insurance - Kingsgate Mall is closed now. It will open on Thursday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com