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Sussex Insurance - Duncan

3.6

About this business

Location details

Inside Superstore, 291 Cowichan Way, Duncan, BC V9L 6P5, Canada, 291 Cowichan Way, Duncan, BC, V9L 6P5, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.672 reviews
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Jamie Jo-anna Grattan's profile image
Jamie Jo-anna Grattan 
2 months ago

Austin @ Superstore Sussex insurance in Duncan, is 100% the most knowledgeable and friendliest customer service person i have come across. Not only was he patient while I asked my questions he explained the answers clearly. I never felt rushed while asking for information! This guy deserves a raise!!! Thank you AUSTIN!!! 

David Ward's profile image
David Ward 
3 months ago

Horrible experience here. Bad staff, bad comprehension, everything they wouldn’t do for me was done by a different location with no problems. Highly avoid this place 

Ryan Hughes's profile image
Ryan Hughes 
6 months ago

Not much courtesy, i recieved a call notifying me my insurance was expiring. Unfortunately the call came 5 hrs before expiring. No other call or notice was sent prior. 

Gabriel Fayad's profile image
Gabriel Fayad 
7 months ago

Terrible service, multiple times I've gone in and they just say they can't do what I need, even though other insurance agents make it happen with ease! Very frustrating 

Sean Oliver's profile image
Sean Oliver 
9 months ago

TERRIBLE service here, we went into transfer a trailer and the older gentleman behind the desk wouldnt help with anything on our bill of sale, he said "We are far too busy for that here" We picked up the transfer papers and left. Number 1 rule is customer first. That gentleman needs to change his frown upside down and have a adjustment in attitude toward paying customers and general public. Better yet dont work with the public when you have a hate on for anyone and everything. Regardless we will not be back as there are plen... read more

Frequently asked questions about Sussex Insurance - Duncan

How is Sussex Insurance - Duncan rated?

Sussex Insurance - Duncan has a 3.6 star rating with 72 reviews. 

When is Sussex Insurance - Duncan open?

Sussex Insurance - Duncan is closed now. It will open tomorrow at 9:00 a.m. 

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