This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
2600 Prairie Crossing Dr, Springfield, IL, 62711, United States
Get directionsJust went to clean run my truck through the wash. I have a subscription and there was a sign that subscribers didn't have access at this time. There were no notifications, i come from a little distance away. I went ahead and paid to run it through. It did a horrible job. I noticed in the last year it has not been doing a good job, if they are even working. The new payment pedestals, I couldn't even reach because they were so low.
Mediocre car wash, doesn’t accept cash anymore. Came there for the free vacuum however using thr trash can was free, only one vacuum had a hose. Waste of time
Absolutely a waste of money and time… If you like to get debated on why there is nobody to help you or answer your questions, Susan’s auto is the place to go!! Not only will it scratch your car. You’ll have billing problems that they can’t fix because the system is old… Need a car wash? You should prob go to a better company that has employees that you can talk too and actually known what is going on.
The bugs are starting to hit the car. The wash did not get them off even my windshield or front of the car. My brother said that is because it is touchless.
Long lines due to a bay being down for weeks, the "bug wash" scrubber bin was dry even though there were several employees on site...this used to be a solid car wash, but the overall quality has declined significantly over the past year
Susan's Auto Wash has a 3.1 star rating with 34 reviews.
Susan's Auto Wash is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com