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Susan Monce - State Farm Insurance Agent

4.4

About this business

Location details

2012 W Milham Ave, Portage, MI, 49024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.425 reviews
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Patrick Bauschke's profile image
Patrick Bauschke 
4 weeks ago

I've known Susan and Johanna for many years. They've always taken care of our family. Johanna is especially good at sharing quick ideas and information so we can make smart decisions. She's a joy to work with. Life changes, new homes, my parents needs change, and they are right there with us through it all. 

Remington Matthews's profile image
Remington Matthews 
2 months ago

Been working with Andy and Susan for years now! Absolutely adore the friendly staff who are always willing to answer any of my questions! 

Lilon Chin's profile image
Lilon Chin 
2 months ago

I overheard a conversation with Susan Monce with a younger customer keep in mind this is the 4th interaction I’ve observed. SHES SO UNPROFESSIONAL! Rude isn’t the word. I think she only likes a “certain” customer base. If a customer asks for clarification it means they don’t understand- she’s supposed to be the “professional insurance agent “ they aren’t . Sad because our family has used State Farm for probably 40 years . I’ll Will definitely let as many people as I can know . I don’t want to honk that she doesn’t like custo... read more

austin Powell's profile image
austin Powell 
3 months ago

This office has always been good to me. Usually, I hate calling places and just use websites and apps, but Susan's office/employees are just so easy to call up and talk to. They can add/cancel/edit your policy within minutes. If you're looking for an agent with a great team, look no further. 

Lorie Beckman's profile image
Lorie Beckman 
3 months ago

Fabulous customer service! 

Frequently asked questions about Susan Monce - State Farm Insurance Agent

How is Susan Monce - State Farm Insurance Agent rated?

Susan Monce - State Farm Insurance Agent has a 4.4 star rating with 25 reviews. 

When is Susan Monce - State Farm Insurance Agent open?

Susan Monce - State Farm Insurance Agent is closed now. It will open at 9:00 a.m. 

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