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Susan Dahl - State Farm Insurance Agent
- Insurance
- West Richland, WA
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
4034 W Van Giesen St D, Ste D, West Richland, WA, 99353, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Susan and her team meet the definition of what excellent customer service should look like! Honestly, I should've written a review years ago because they've always provided me with annual updates asking if there is anything that I need help with or clarification on my existing policies. Unfortunately, this year I had to file a home owner's insurance and a vehicle claim, and Susan and her team supported my family and I through the entire process. The overall process from State Farm could be streamlined a bit more regarding pr... read more
Susan is so great! She is always available when we need her and takes her time to make sure we have everything we need! She stays up to date on our family and her staff always recognizes us as we come in, even on unannounced visits!!
Great friendly and helpful staff
I recently had a disappointing experience with State that left me feeling more confused than when I started. When I reached out to inquire about my coverage details, I was met with a representative who expected me to know all the percentages and specifics of my policy. Instead of guiding me through the information, they seemed more interested in quizzing me on what I should already know. To make matters worse, when I asked about my potential refund, the representative could not provide a clear answer. It felt like I was pull... read more
Frequently asked questions about Susan Dahl - State Farm Insurance Agent
How is Susan Dahl - State Farm Insurance Agent rated?
Susan Dahl - State Farm Insurance Agent has a 4.9 star rating with 166 reviews.
When is Susan Dahl - State Farm Insurance Agent open?
Susan Dahl - State Farm Insurance Agent is closed now. It will open at 9:00 a.m.
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