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SurveyMonkey

3.7

About this business

Location details

1 Curiosity Way, San Mateo, CA, 94403, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.786 reviews
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Rizal Sihaloho's profile image
Rizal Sihaloho 
on Google
2 months ago

Survey yg menarik 

S. Michael Martin's profile image
S. Michael Martin 
on Google
3 months ago

This is a classic Free Trial for 7 days to then trap you into a contract that bills you $300. I let them know at the end of the 7 days that I would not be using the application but they billed it anyways. When I tried to get it removed in the second week, they said, too bad. That's our policy. You are stuck and there is no way to refund any of it even though I used for only one week. Horrible business practice. 

Dwight Chiavetta's profile image
Dwight Chiavetta 
on Google
7 months ago

I’ve had a frustrating experience with SurveyMonkey that I feel others should be aware of. The company has a very poor reputation, as evidenced by the numerous complaints available on both the BBB and Trustpilot websites. If you take a look at their BBB page (link) and their Trustpilot page (link), you'll see a pattern of complaints about SurveyMonkey's deceptive business practices. One major issue I encountered was their policy of setting payments to "default" auto-renew without clearly disclosing this in their terms and co... read more

marco torres's profile image
marco torres 
on Google
8 months ago
A K's profile image
A K 
on Google
9 months ago

Extremely sus business model - unnecessarily expensive service and inability to properly cancel. I highly advise against doing business with SM. 

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Frequently asked questions about SurveyMonkey

How is SurveyMonkey rated?

SurveyMonkey has a 3.7 star rating with 86 reviews. 

When is SurveyMonkey open?

SurveyMonkey is closed now. It will open tomorrow at 8:00 a.m. 

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