Surrey Autos ltd

Vasanth 

on Google

2 years ago

Steering broke twice and front shock absorber too, all these within 6days of my buying the car (imagine how they would’ve got the MOT to pass). Without going into any detail, I’m warning you all in all honesty, don’t ever go here. It was a painful 7months for me to get my money refunded. I had to go legal to get my money; and had to spend £500 in legal fee. They made case as if I broke the car deliberately, as if 🤦🏻‍♂️…. (anyways, I’ll probably get a scornful response from the trader; which I’m used to receiving from them)... read more

Georgia 

on Google

2 years ago

Absolute Shambles. Advertised the car with a full service history, had five years missing. Advertise the car, as with a full working satnav, the satnav doesn’t work. You Told me on the phone that when cleaning the car you noticed a small oil leak, which your garage fixed. This later went onto cost me £900 and was not covered in the warranty. The back of the drivers seat hangs off, again this was not in the description of the car. I made you aware of all these issues ( after emailing/calling you for weeks) and when I threaten... read more

Andie Rayson 

on Google

3 years ago

Booked to go and see a Ds3 they had in stock, we had messaged two days before and confirmed a time with them for a Sunday, also told them we would be travelling an hour and 20 mins to get there. When we arrived we found out they had booked in another customer at the same time as us to see the car?! Was very awkward and no idea who was going to see the car first or if it was going to be a free for all?! All of the cars where dirty on arrival and the car in question was dirty, the wheels where very scuffed unlike in the photos... read more

Paul Gooding 

on Google

3 years ago

Surrey Autos provided me with a great car , a Toyota fresh Import from Japan . Their aftercare has been excellent and rectifying any problems has been done with the least inconvenience to myself . I highly recommend them and would return to them for any future needs without hesitation 

Freddi Preston 

on Google

3 years ago

Awful service. Would not recommend this place to anyone. Paid for the car only to find there was more wrong with it than originally told. Four weeks later, the car was finally delivered. Had to return it, having driven it only twice, because the problems they had 'fixed" were still evident. Trying to get through to them on the phone is also a nightmare.