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SureStay Plus by Best Western Plano

4.1

About this business

Location details

640 E Park Blvd, Plano, TX, 75074, United States

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4.11,322 reviews
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Valeria Balza's profile image
Valeria Balza 
2 weeks ago

HORRIBLE! Just don’t even take it as an option, a lot of musty smell and marijuana, cockroaches and the room in terrible condition. I don’t recommend it at all 

Susanna.D Torres's profile image
Susanna.D Torres 
3 weeks ago

This is a bad review This stay was terrible from start to finish. Kids were throwing chairs into the pool it almost hit me they were acting like animals and when I complained about it, the front desk woman told me kids will be kids and she was gonna do nothing about it even though that’s a safety hazard, the carpets were so filthy they turned our feet black, and housekeeping was completely unhelpful. They don’t provide full body towels or hand towels — when I ask for towels the front desk told me that housekeeping isn’t avai... read more

Cherie Charles's profile image
Cherie Charles 
a month ago

I would never stay here again. We had to change the first room we checked into because it appeared to be blood stains on the curtains and shams. The phone was also not working. The next room we changed to was okay however we didn’t have towels to shower and the lamp shade had stains on it. Next, when we left to get food, we came back to an ambulance and fire truck outside! We were told a woman had suffocated, but survived! What?! We saw suspicious activity multiple times and then there were dogs everywhere, two of which were... read more

Brian Lyday's profile image
Brian Lyday 
a month ago

The smell of cleaning products was a bit strong in the hallways. The rooms were clean, but I found a baby bottle under our bed when we left. The water pressure SUCKS! Remember, I'm a plumber😉 The breakfast was nothing special. The store had a ok selection for a hotel, but a bit pricey. Icemakers were on 2nd and 3rd floors. 

Nicole Blanco's profile image
Nicole Blanco 
2 months ago

Great price for location and full breakfast but it has a humid smell to it and the room also. 

Frequently asked questions about SureStay Plus by Best Western Plano

How is SureStay Plus by Best Western Plano rated?

SureStay Plus by Best Western Plano has a 4.1 star rating with 1,322 reviews. 

When is SureStay Plus by Best Western Plano open?

SureStay Plus by Best Western Plano is open now. It is open 24/7. 

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