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Surcheros Fresh Mex
- Restaurants
- Macon, GA
About this business
Pull up a chair and join us. Freshly prepared just for you, all Surcheros meals are family-friendly and can be customized to your liking. Choose from our perfectly grilled meats, handpick your favorite toppings, try a taste of our signature sauces and top it all off with some white cheese dip to share. Don’t you be shy about coming to visit–you’re more than welcome here.
Location details
1676 Bass Rd, Macon, GA 31210, Macon, GA, 31210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 12:00 a.m. to 9:00 a.m. 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 10:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 a.m. to 9:00 p.m. |
We have supported this Surcheros for a long time on a weekly basis. The customer service is absolutely terrible. We love Surcheros and visit many others and the one in Macon GA is hands down the worst. If they would improve friendly behavior from the staff that would improve the business tremendously.
This place sucks now. Went several times after it opened and it got progressively worse. Used to be excited to go pick up Surcheros. The last time we went here, I just took the food back, because it was missing multiple toppings and the portions of what was there were garbage. Meat was the only thing close to a reasonable portion. Best part was the inexperienced “shift lead” got kind of defensive and tried to argue that the portions were correct, making a remark about how he couldn’t help if I came before and somebody gave t... read more
I normally don’t leave reviews but this experience was terrible. Service was super slow and nothing seemed organized with the staff. We spent $40 for 2 people and took our food to-go. While eating, we found 6 hairs in our food. One in our cheese dip, two in the chips, and three in my burrito bowl. Paying $20 person and not even being able to eat it is extremely frustrating. Food sanitation, safety and quality should be an absolute priority!!
We just went there stood for 15 minutes while the person worked on a phone order and never even acknowledged us! We won’t be back so rude!
Frequently asked questions about Surcheros Fresh Mex
How is Surcheros Fresh Mex rated?
Surcheros Fresh Mex has a 4.2 star rating with 558 reviews.
When is Surcheros Fresh Mex open?
Surcheros Fresh Mex is closed now. It will open tomorrow at 12:00 a.m.
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