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Bronze, Custom Design, Fundraiser Bricks, Granite, Headstones, Indoor Display, Installation, On-Site Engraving, Plaques
820 W Gore St, Orlando, FL, 32805, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have been waiting for my parents' gravestone to be made and laid for 7 months. Noone will contact me or give me any dates. I wish I had read these reviews before hand. No one even answers the phone. Working with this company is a complete disaster.
Over fifteen months have passed since my sisters death and yet no marker on the grave. The family gravesite already had a blank granite marker on her grave so all SD had to do was engrave her name and birth/death dates. They picked up the stone immediately and created the sample of what would be engraved. We've not heard from them since. Phone calls: you have to leave a message and no one ever calls back. You stop by to see the mgr, Shane. He's never there. You ask the other employees to have him call. It never happens. We a... read more
After my mother passed at the end of January we went to Superior Design to order a bronze marker. The manager, Tim, was pleasant enough and was thorough in his explanation of the cost and product. We paid in full and were told it would be 6-8 weeks which was fine with us. As we appraoched the expected date I began to start calling to see whn the marker would arrive. I was given the standard run around of any day now, the bronze company is behind, all which sounded good at the time but in hindsight was ALL excuses. We were no... read more
This company had did the service on my sisters headstone her picture had fell off the stone and broke 3 months ago i went to the office of the cemetary and they told me i neeed to contact them which i did the manager told me he had the picture but was needed to be sent to Canada and that it will take approx. 3 weeks so i waited anither week went to my sister's grave still no picture so i called to see what was happening he said the received it but can't go out there to work because of the weather it has been raining which is... read more
Superior Design has a 1.8 star rating with 6 reviews.
Superior Design is open now. It will close at 6:00 p.m.
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